Custom Cooling & Const. Services, Llc

Custom Cooling & Const. Services, Llc operates out of Houston, TX and handles HVAC work along with some construction tasks for homes and businesses in the area. They cover heating and cooling repairs, full system installations, replacements, and commercial jobs, plus things like remodeling when needed. With over twenty years of combined experience on the books, the crew takes calls for emergency service and promises to explain the steps before starting any job. Homeowners in Houston deal with heavy humidity and sudden breakdowns, so this kind of outfit stays busy fixing units that run nonstop or replacing old equipment before summer hits full force.

They send techs like Jose to handle specific problems such as a heater and fan that would not shut off, getting the system back under control without extra guesswork. The company also takes on fabrication tasks during construction or repair projects, and customers have noted solid results on those pieces of work. Calls come in for AC installs, routine servicing, drywall fixes tied to equipment changes, and painting after the job wraps. They keep pricing straightforward on residential and commercial HVAC replacements while answering questions about what the process will actually cost and how long it takes on site in the Houston heat.

Some reviews highlight polite and knowledgeable crews who finish the work right the first time, especially on fabrication details and front office interactions. Others point out issues with returned calls, rude management, and poor follow through that left people waiting days for a response. That mix of solid job outcomes and communication headaches adds up to the current rating across the full set of feedback. DIRT Score 2.95 from 13 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Whoever the guy is they have managing the place is an absolute disgrace, disrespectful, unable to communicate appropriately, would not advise doing business with these guys as long as Israel is at the company”

“I missed their call, returned the call and the guy said he'd call back because he had just got into the office. I allowed 2 days before I called back again.. I left a voice mail and he never returned my call. I guess they don't hire women.”

“Good fab work done by these guys.”

“Professional people in the front ...great Fab work...”

“Great place, honest people own it.”