E & M Mechanical

E & M Mechanical operates out of Houston Texas and centers its work on HVAC systems for homes along with supporting plumbing tasks. Their listed services cover air conditioning installation maintenance and repairs along with heat pump and furnace work high efficiency setups air filtration dehumidifier and humidifier installs plus ductwork ventilation and testing for carbon monoxide. They also manage seasonal tune ups zoning systems and evaluations while taking on plumbing jobs like pipe replacements drain cleaning leak detection and repiping. Houston homeowners face heavy AC demands from the heat so these crews handle both cooling breakdowns and water flow fixes that show up together in older properties and new builds alike.

They send technicians out after calls come in to tackle jobs such as swapping a shutoff valve and another toilet part where the crew reached the condo in ninety minutes and wrapped the repair in about fifteen minutes. Low water pressure in a master shower gets addressed by staff who hear the full account and set a visit after months of waiting on others with names like Cindy and Bernadette handling the scheduling side. Parts changes happen quickly on site but estimates do not always come before the tech arrives which leads to bills arriving later that run higher than expected on labor alone. They perform full HVAC inspections mini split installs radiant floor heating and emergency heating and air repairs plus custom ductwork and smart thermostat work.

Homeowners keep coming back for the quick fixes and solid results on valves pressure problems and system checks once the team gets there while speed and quality earn steady nods when the work finishes fast. Price feedback splits because some bills exceed what was anticipated without upfront numbers and communication holds up during visits yet scheduling often stretches into days before a response arrives. These patterns across the reviews shape the overall mark for the company. DIRT Score 3.81 from 25 reviews on Finds.

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“Called yesterday regarding a shutoff valve and another part that needed to be replace in a toilet in my home. There were at my condo in 90 minutes. The tech who did the work was very fast and had work completed in about 15 minutes! Very happy and highly recommend them.”

“I have used this company 3 years for all my plumbing needs. Each of the employees who came to my condo were friendly, efficient, and very good at their job. However, it can be quite difficult to schedule an appointment since it's not unusual to wait days before anyone responds to the message you left. Basically any sort of communication with the office/schedulers was poor. The final time I choose this company it took 5 days to even hear back. When I finally did hear back, was told that they couldn't do the job I had described on their voicemail. If they couldn't do the job, it would have been helpful/professional to say so days before, so I could look for another plumber. I always paid my bill the day I received it, and was naturally polite to every worker. However because of the communication difficulties E&M has lost me as a customer.”

“The water pressure in the master shower of my new home at Kwiniaska Ridge was not as forceful as the other showers in the house. After waiting months for the builder to address the problem, I contacted E&M directly. Cindy and Bernadette listened to my account of the problem and scheduled a visit from a technician for the next day. The tech was a creative troubleshooter who came up with an excellent solution to the problem and has made my wife (who likes forceful showers) very happy. Many thanks to the professional staff at E&M.”

“Never gave no estimate prior to work. I asked 3 times prior to tech being at my door. Get bill in mail for over $600, 2 weeks later for changing parts which are total less than $ 100. Tech was done in 15 min and told me parts should not be more than 100 together. His labour was under 200. Never gave me price individually for parts just lumped them into one total. They did fix the boiler and it still works to their credit.”

“This is a review of a very positive experience with E & M Mechanical (Burlington, VT area). The company has done work on our air conditioning system. From the first call, to the interaction with the office staff, to the actual technician, this has been the most positive experience. The company scheduled the technician to come out as quickly as it was possible (cannot think of a faster response time), the technician was very professional, prepared, polite, efficient, and fast. Hi identified and fixed the problem very quickly. He worked carefully and attentively. You could tell the technician takes pride in his work. The same goes for all the interactions with the office personnell. Highly recommended service provider.”