Erock Ac Llc

Erock Ac Llc operates as an HVAC contractor based in Brownsville, Texas. The company focuses on air conditioning installations and related power equipment including generators for homes in the area. Brownsville’s extreme summer temperatures make reliable cooling and backup systems essential for residents dealing with frequent power demands and heat stress. They handle delivery and setup of these units which often include engines and internal components like insulation and turbos. Work centers on providing equipment meant for everyday residential needs in a border city climate where breakdowns can leave households uncomfortable quickly.

The company supplies and installs generator units along with air conditioning systems that feature engines and internal parts. Customers have reported units arriving with dirt buildup inside along with scratches across surfaces and insulation that falls out right away. Some jobs involve attempts to rig existing parts rather than install correct new replacements which leads to ongoing malfunctions such as turbos that fail or blow out. Homeowners describe cases where faulty equipment breaks down soon after service and follow up requests for fixes result in demands for extra payment instead of corrections. One account mentioned an employee showing road rage while driving a company vehicle including gestures and aggressive maneuvers on local roads.

Homeowners consistently note problems with product quality that lead to early failures and poor follow through when issues arise along with unprofessional conduct from staff that affects trust. These patterns across multiple jobs point to shortfalls in how equipment holds up and how the company responds to complaints about dirty or damaged units and incomplete repairs. The result is a low overall rating built on repeated experiences with unreliable systems and lack of accountability. DIRT Score 2.44 from 21 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Let me just start off by saying if I could rate these guys a 0 I would lord are there generators complete garbage. I noticed they have to rig parts instead of replacing with correct new parts I’ve had several issues and they DO NOT stand on there word . There turbos tend to malfunction and blow up I noticed these engines are not new and are also in poorly condition I would recommend you to BE AWARE and save your self the time and hassle and go on to Generac we’re they will acomódate you and get you strained out and give you all the help you need please BE AWARE DO NOT RECOMMEND !!!”

“Units are garbage when the unit arrives completely dirty on the inside scratches all over the unit very obvious it’s not a new engine insulation on the inside is falling clearly these units are not inspected before leaving very un professional for being a company coming up making a bad name for themselves they say there the best generator out there but there’s a lot of things in plain view that had to be fabricated instead of doing things the correct way they cheap out and when things break or you have issues they triple charge you for parts and labor highly do not recommend these generators nothing but junk STAY AWAY”

“this company makes terrible products. they seem like they should be convenient and great solutions, but they manufacture and provide faulty equipment to paying customers, then when it fails due to product quality, do nothing to help except try to get MORE money. replacement with another system would be too costly, and they know that, so they charge insane amounts for any kind of repair. DO NOT WORK WITH THEM.”

“Your employees should not drive a vehicle if they cannot represent your company well. This employee had massive road rage, with speeding up, slowing down, not allowing me to pass. Then finally flipped me off and made the gesture of shooting me in the head. If he can't regulate himself on the road I'd hate to see him in the workplace. This also doesn't seem to be the first review about an employee's driving. Enchanted Rock should take this seriously before someone actually gets hurt.”

“You all need to watch where you drive. One of your guys swerved across 4 kanes of traffic today to make a turn and nearly took me out and several others.”