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J Lambert A/C / Heating

HVAC Contractor · Houston, TX

Residential
Active

About

J Lambert A/C / Heating handles HVAC work in Houston. Charles Lambert runs the operation along with his son Shannon. They focus on air conditioning repair, heat system service, damper replacement, and full unit installation. The business has handled calls for both routine maintenance and sudden breakdowns that affect cooling in homes with children or older residents.

Customers have described jobs that include fixing dampers that stopped opening after an earlier repair, restoring airflow when vents failed, and handling overnight emergencies where the system quit during hot weather. Shannon and Charles have stayed on site late to get temporary cooling in place and returned the next day for a lasting repair. Other work covered new installations with follow-up checks the day after completion and long-running service on both air conditioning and heating equipment spanning decades.

They respond to calls in the Houston area and keep set appointment times when booked. Pricing has come in at competitive levels according to those who used them, and they have taken late-night phone questions about how systems were running. One account noted they would not send a technician on a Saturday unless the whole unit failed, while others mentioned prompt callbacks and willingness to return for issues tied to prior work.

Three of the five reviews gave top marks for steady service and family involvement, with one more at four stars and one at one star citing reliability problems on a warranty job. Recurring points include professional handling from Charles and Shannon alongside occasional disputes over response on weekends or partial failures. DIRT Score 2 from 5 reviews on Finds.

DIRT Score Breakdown

Google

5 reviewsView on Google →

4.0

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“We have been using the Lamberts for air conditioning service for approximately 30 years. They are always courteous and professional and bend over backwards to serve our needs. I would and do recommend them to anyone for all AC/heat repair and replacement. A great team and a great company!”

Erin Whitfield

“Extremely Unprofessional and Unreliable Lambert Air Conditioning replaced 3 dampers in my system about two months ago. A couple of weeks ago, I noticed the dampers weren’t opening properly again, which started causing airflow issues in the house. I called to have them come out and was told, “No one likes to work Saturdays.” Seriously? I had to call another company just to get cold air flowing again. When I followed up during the week, they refused to send anyone unless the entire AC unit was not working—which makes no sense considering the issue was directly related to their recent repair and is still under warranty. They’ve been rude, dismissive, and are now refusing to even return my calls. They do not stand by their work, and their customer service is shockingly unprofessional. I would never recommend Lambert to anyone looking for reliable HVAC service”

Sayed Farrag

“More times than I care to count we have had to call in Mr. Lambert and his son Shannon to rescue us from an AC disaster. In a particularly memorable emergency they stayed at our home until almost midnight to make sure we had proper cooling in the house for our young children and an elderly parent living with us and then came back the next day to complete the permanent fix. Since then I have gone out of my way to tell EVERYONE I know that they are amazing!!! Both my husband and I have recommend Lambert to every friend and family member we can AND we both have recommended them our respective companies. They are amazing!”

Brandilyn Allen

“Charles Lambert provided excellent, professional, personal service. He kept appointment dates, competitive price quotes, and the most outstanding after installation service! He was available for telephone consults late at night and stayed patient and professional for all questions and concerns. He called the day after installation to check on our customer satisfaction. I highly recommend this a/c business for all in need in the Houston area”

Debbie Sterling

“Teally didnt use them..but,they fid call back by the time I had it fixed”

Connie Velez

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J Lambert A/C / Heating

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