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M & P Refrigeration

HVAC Contractor · Houston, TX

Residential
Active

About

M & P Refrigeration operates as an HVAC outfit based in Houston, Texas, where they handle air conditioning and heating systems for residential properties. The company centers its work around cooling units that face heavy demands from the local climate, with owner Mike often mentioned as the point of contact when other technicians retire and pass along jobs. Homeowners in the area turn to them for straightforward service on both primary and secondary systems, relying on the crew to address issues that crop up in older setups or after years of constant use. Their approach stays practical, showing up to manage the equipment that keeps houses livable during long hot stretches.

They perform full replacements on primary condensers and cooling coils while also servicing secondary units to keep everything balanced. Technicians such as Robert handle specific fixes like clearing stopped up overflow pipes that cause backups, and they flag problems such as damaged PVC lines during installs. Customers note the option for a membership that brings a fifteen percent discount after an initial inspection fee, which cuts overall costs on bigger jobs. The work includes arriving on schedule, completing the repairs without extra delays, and making sure the systems function properly afterward in Houston homes that need reliable cooling year round.

Customers consistently praise the quality of the repairs and the professional manner on site, along with solid communication that keeps expectations clear from start to finish. Speed shows up in on time arrivals and efficient handling of both routine service and larger replacements, while the pricing stands out through discounts that reduce expenses without cutting corners. Reviews highlight how these elements build trust over repeated jobs. DIRT Score 5.0 from 237 reviews on Finds.

DIRT Score Breakdown

Google

237 reviewsView on Google

4.7

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What Customers Say

ROBERT WITH P&M A/C WAS EXCELLENT AND VERY PROFESSIONAL HE TOOK CARE OF MY A/C STOPPED UP OVERFLOW PIPE ! I HAVE USED THE SAME A/C CO. FOR 30 YEARS BUT HE RETIRED AND RECOMMENDED P&M TO ME AS HE KNOWS MIKE THE OWNER! I TRUSTED HIS CHOICE! IT WAS A GOOD ONE! I WILL RECOMMENDED THEM TO MY FRIENDS AND FAMILY!

P&M was superb. We needed to replace our primary unit (both condenser and cooling coil) and service our secondary unit. We got the 15% member discount (costs an extra $100 up front on the inspection but saved us almost $2,000 in costs). The installing technician flagged our PVC pipe that was not up to code, and they ran all new lines with correct primer and insulation. The crew was timely, communicative, polite and did a great job. They installed a new smart thermostat which is awesome, and they patched the wall conscientiously when they had to cut through a horizontal stud to drop the wire. This is a great company doing things the right way.

One of their techs blows through the stop sign at the front of our neighborhood almost daily (lives in my neighborhood). Doesn't even tap the breaks usually. At some point this guy is going to hit or kill someone with his reckless driving. People often walk their dogs and my kids often ride their bikes near the intersection where he has no interest in following the law. If this company cant be trusted to hire people who drive safely and follow laws when they think no one is watching I would NEVER let them near my house or HVAC. If anyone is unfortunate enough to be impacted by their reckless driving please feel free to reach out to me as a witness in your lawsuit. Unbelievable! UPDATE - Hickory Bend Lane in Pearland is the street where the truck is usually parked as well as the location of the stop sign that is consistently ignored. I will be more than happy to remove my post with an assurance that this is being addressed internally. Thank you for taking notice and replying so quickly.

Robert arrived on time, was professional, and did an excellent job.

We have used P & M several times for our business. Not only for service issues but cosmetic updates as well. Armando and Sergio have both came out at different times with each of their crews and didn't disappoint. They are friendly, reliable, punctual and honest. Before leaving, they always make sure the job is done right and ensure not to leave behind any mess. Excellent customer service. FIVE STARS! Thanks Armando and Sergio!

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