Matrix A/C & Heating Servics

Matrix A/C & Heating Services works out of Houston, Texas, and handles HVAC jobs across West Houston, Ft. Bend, Richmond, Katy, and Sugar Land. They take care of maintenance, repairs, and full replacements on air conditioning and heating systems for every major brand including Trane, Carrier, Goodman, Lennox, and Rheem. The outfit stays licensed and insured under the state rules, and they give clear pricing up front so homeowners know the total before any tools come out. Owner Stephen runs the day-to-day work and shows up ready for the heat and the older units that fill most Houston neighborhoods.

Stephen fixes real problems like bringing a 1985 AC back to life after it quit during the worst of the summer, staying on the job through the heat until it ran again. He has run a full inspection, written up the quote, and swapped out an entire unit inside twenty-four hours when a customer needed it fast. On heater calls he checks the whole system, walks through what needs doing, and returns the next day if a small issue pops up after the first visit. The crew sticks to straightforward repairs on both cooling and heating equipment without stretching the job out.

Homeowners keep mentioning the same things about the work. Stephen stays honest on every call and never pads the bill, customers say the repairs hold up, and he answers calls and shows up when he says he will. Speed stands out when a full replacement happens in one day, quality shows in the way old units get running again, and price stays fair without any gouging. Communication stays direct from the first visit through any follow-up. DIRT Score 4.81 from 29 reviews on Finds.

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“In this line of work, the majority to almost everyone, really can be dishonest and try to rip you off. That’s not the case with Stephen. He is honest, fair, and someone you can trust. I’m very happy with his services, highly recommend him, and will continue recommending him to many others moving forward. Thank you, Stephen.”

“Stephen did a fantastic job helping us get our ancient AC up and running again. 1985 was apparently a great year for quality built AC units. Stephen didn’t back down from the challenge and hung in there in the crazy Texas heat like a champion. Highly recommend”

“I recently had the pleasure of working with Matrix Air Conditioning and Heating Services again, and I couldn't be more impressed with the experience. Owner Stephen managed to perform a thorough checkup of my AC unit, provide a detailed quote, and complete the replacement—all within 24 hours while I was out of town. The communication was fast and prompt, making the entire process seamless and stress-free. Stephen's professionalism and efficiency ensured that my tenant's AC unit was replaced and running efficiently probably even faster than they expected. His reliability, trustworthiness, and extensive knowledge are evident in every aspect of his work. As a repeat customer, I truly appreciate Stephen for consistently keeping our house's AC in top condition. If you're looking for exceptional service and peace of mind, I highly recommend Matrix Air Conditioning and Heating Services. Thank you, Stephen!”

“Stephen knowledge and expertise has been amazing. He is responsive and his customer service is top tier. He walks you through options and does not price gouge. We had a slight issue after repair and Stephen was out the next few days to fix spending several hours in the hot Houston heat to make it right. I highly recommend Matrix Air Conditioning and Heating!”

“Stephen from Matrix has been great, he helped me with some HVAC repairs needed after an inspection. He was quick to reply and made repairs same day, his pricing was reasonable and he really was detailed. Couldn’t be happier with the speed and level of service he provided.”