Melcher Refrigeration

Melcher Heating and Cooling, LLC runs an HVAC operation based in Houston, Texas. The crew handles heating and cooling work for homes across the city where summer heat and humidity push systems hard and breakdowns hit without much warning. They focus on installations and routine service calls that keep air moving and furnaces running through the swings in weather. Houston homeowners often face high bills from old units or leaks that go unnoticed until they worsen so having a local team that covers these jobs directly cuts down on the usual delays and extra costs that come with bigger outfits.

They quote jobs through Janet who walks through details upfront and lines up the work without dragging things out. Installation crews show up on schedule to set new units and get everything running clean as seen when two techs finished a full setup in under two weeks after the order. Brian handled a yearly furnace cleaning for one customer and caught a gas smell that turned out to be a leaking neighbor meter which he flagged right away for safety. Office staff answer questions on parts and scheduling while the field guys stay polite and focused during the actual repairs or cleanings that fix immediate issues like poor airflow or odd noises.

Customers point to the quick responses on quotes and the solid results from installs and checks that hold up without callbacks. The pricing lands fair compared to other bids and the communication stays clear from first call through final walkthrough which keeps jobs moving in Houston conditions. Reviewers note the crews know the equipment and treat the homes with care on every step. DIRT Score 3.62 from 14 reviews on Finds.

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“A very positive experience. Janet was responsive and provided great information through the quote phase. Installation was done professionally by friendly staff. The Melcher quote was very competitive and good value. I highly recommend this group.”

“Melchers have always been top notch with my family and myself, but today having a yearly furnace cleaning with Brian I happened to mention a gas smell in the driveway between our houses., He checked my neighbors gas meter out and it was leaking. We notified the neighbor and he called Embridge, Brian shut off the gas to it until Embridge could come. This could have had a very bad outcome. Thank you so much Brian for being so vigilant .”

“Very nice helped me out right away and turned to the right place I needed to go.”

“A very good experience from start to finish. Janet came and gave us a quote and we ordered the unit and within two weeks we had it installed by two great guys who were friendly, courteous and polite and quite knowledgeable also the office staff are very knowledgeable and helpful as well. I’m going to need a furnace down the road and I will be going there 👍👍😊”

“Wow 60 years in business, what a great family business, all are professional and knowledgeable. Janet the sales/ installer and technician is fantastic and knows more than most service techs I have ever met ;) thanks for recommending Carrier equipment.”