Texas American Air Llc

Texas American Air Llc is an HVAC company based in Houston, Texas. They concentrate on maintaining and repairing cooling and heating systems for houses and apartments in the region. The crew deals with the intense demands that the local weather places on air conditioners throughout the year. Homeowners call them when units break down and need attention to restore comfort indoors. Their work covers everything from routine service calls to handling equipment that has stopped functioning after years of use in the heat. In addition they manage warranty related repairs that come through home protection plans for many properties around town.

Technicians handle repairs on air conditioners producing cricket sounds along with thermostats that fail to restart and deliver cooling. David reached an apartment complex on New Year's Eve to address problems that prior maintenance had left unresolved for two days leaving residents without sleep. The company processes claims through warranty providers across Houston and takes on new unit installs though equipment arrival can stretch timelines based on call volume. Crews focus on getting systems operational again in residential settings where breakdowns hit hardest during peak heat.

Customers note effective results on urgent cooling fixes that restore function without repeated visits and solid performance on quality of the actual repairs. Speed stands out for emergency responses while price feedback varies with some jobs completed at expected costs. Communication holds up in direct dealings even when initial scheduling stretches out from high demand. DIRT Score 4.1 from 37 reviews on Finds.

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“If your home warranty company calls this company out, I suggest you schedule your own fix with someone else. It’s been nine days since we initiated a claim and still not even scheduled with Texas American for the repair. First American Warranty called them out completely across Houston so it took several days for them to come troubleshoot. The tech looked at our unit for two minutes decided we needed a new condenser fan. We got fed up waiting on warranty claims and scheduling and called out a local HVAC company who came out next day, replaced the capacitor, and got the unit running.”

“This review reflects my personal experience and understanding as an AHS customer, based on documented service records and publicly available information, to the best of my knowledge. We used Texas American Air LLC through AHS on June 12, 2025, and unfortunately had a disappointing experience. The technician mentioned our AC might have a Freon leak but couldn't confirm it, then added 3 lbs of R-410A at $165 per pound. Even after a $10-per-pound discount, we still paid $465 for the refill. A month later, we submitted another service request through AHS, and they sent a different vendor (we have absolutely no choice in which vendor is assigned). That technician confirmed there was no leak and the actual issue was a failed AC damper. For reference, R-410A typically costs around $60 per pound — much less than what we were charged — not to mention the fact that low Freon wasn’t even our issue in the first place. After raising our concerns, Texas American Air responded with a message stating: "Having another company tell you their cost of Freon is only $60 is outrageous and unheard of. A can of Freon at AutoZone, for your car, costs $50 per can. We inserted 3 lbs of Freon. You paid $465 for a repair for your broken AC, which is a reasonable price." However, R-410A cannot be purchased at AutoZone, as it is an EPA-regulated refrigerant that requires a licensed technician. Comparing it to automotive Freon is inaccurate. Industry-standard pricing for R-410A is typically between $50–$90 per pound installed, meaning we were charged well above normal market rates. All details mentioned are based on our invoice, AHS documentation, and follow-up service records. The pricing felt excessive and the initial diagnosis inaccurate. I'd recommend confirming all costs in advance or requesting multiple estimates through AHS before approving any work. I hope sharing our experience helps other homeowners make informed decisions when using AHS service providers.”

“David came out on New Years Eve to my apartments due to the maintenance at my apartments for never fixing my ac problem that was making a cricket sound and my thermometer was having trouble restarting and giving cooling for the last two days of no sleep and sleeping without ac. David saved the day on New Year’s Eve by coming to fix the problem and cleaning out my Freon pipe cause It was dirty and creating the sound. He is very smart and caring a knowledgeable person I’m so glad I can rely on Texas American Air to fixing my ac cause the maintenance here at my apartments didn’t do anything to fix my ac problem! Thank you so much David! I would highly recommend him he has his own business and really cares if I could rate more than 5 stars I would!”

“Texas American Air is a fraudulent company and should not be trusted in our community. I paid them $3873 as a down payment in May to install a new AC unit in my home. After they received the funds they stated it would take some time to get the equipment in. After about 2 weeks I reached out to them, and they stated it was on backorder and would take more time. After speaking to the owner David Camacho, he scheduled me for Jul 7th. During this time I asked for a contract/invoice and it took them over a week to give me that. Unfortunately they didn't show on the 7th and did even contact me to about the delay. When I was able to reach them they stated it the wrong equipment was ordered. I waited again another week and was scheduled on Jul 17th. But again they never showed up nor called. I sent demand letter requesting a refund and submitted a claim with the BBB. They did not respond to the BBB complaint and didn't reply to my letter. I've filed a petition in small claims court and I'm preparing for court. Hopefully I will be able to recoup the money I paid. This company was referred to me by my house warranty company. I did make a complaint to them and hopefully they will not be a preferred vendor to anyone in the future. This company is clearly a fraud and do not trust them with anything.”

“Texas American Air was great to work with. They are very professional and informative. David found the leak in our coil and they took care of filing the warranty with the manufacturer. They called after receiving the part and scheduled the repair. (David made sure that our AC remained working while we waited on everything.) The installation team was on time, explained everything and respected our home by being very careful and clean. After all the work was done, we received paperwork detailing the new warranty information. We will definitely call them for all our AC needs and we highly recommend them.”