Trilogy Services And A/C Llc

Trilogy Services And A/C Llc works out of Houston, Texas, and handles air conditioning and heating jobs for homes throughout the greater Houston area along with Dallas, Austin, San Antonio, and McAllen. Their focus stays on HVAC systems, including furnace work and cooling setups that deal with Texas heat and sudden cold fronts. Homeowners in these spots call them for routine upkeep on units that run hard most of the year plus bigger swaps when old equipment quits. The company sends crews to handle both new installs and fixes on existing systems without adding layers of office talk.

They perform AC installation, maintenance, and repair along with furnace installation, maintenance, repair, and replacement. Crews also handle indoor air quality items like ductwork, media filters, and UV lights. One job saw Nassar show up to sort out a home that stopped cooling right. He walked through the problem, answered every question, and left the place running properly again. Another crew put in new AC units on a tight timeline and kept the work area clean from start to finish. They show up on schedule, explain what needs doing before starting, and finish without dragging debris through the house.

Homeowners keep coming back because the crews move fast on service calls, keep installs and repairs solid, charge fair rates for the work, and answer questions without dodging details. Reviews mention jobs that wrapped quicker than expected and systems that stayed fixed after the first visit. Even when issues pop up later, the consistent notes cover clear talk from the techs and results that match what was promised upfront. DIRT Score 5.0 from 1014 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Excellent service from start to finish! The team was professional, on time, and worked very quickly. They explained everything clearly so I fully understood what I was purchasing, and they kept everything very clean throughout the installation/service. They were also very informative and answered all of my questions. Best of all, my AC works amazing now! I highly recommend them to anyone needing AC services.”

“Installed new ac units by trilogy . Within two months the unit started leaking water due to improper installation, causing damage to my closet ceiling and newly renovated master bedroom. I reported the issue immediately, but the company denied responsibility and refused to repair the damages . Very disappointed with the workmanship and customer service.”

“I received outstanding service from start to finish! I am so glad I found this amazing team. Nassar was highly professional, knowledgeable, and polite. All of my questions and concerns were answered and explained thoroughly. My home is finally cooling perfectly, and I couldn't be happier. I highly recommend Trilogy!”

“Biggest con I’ve ever seen. I hire Trilogy, I get subcontractors to do the work. Trilogy doesn’t back their work even though they hired them. If you look at the photos, you will see what a $19,000.00 job will look like after only five (5), yes only five months of use ! Owner doesn’t want to talk to me, instead he has a young lady, nice as can be talk to me due to him being a coward who doesn’t stand behind his product ! See you in court !! Anyone else who has dealt with these people and have the same issues, please share and let me know because I will not be ripped off by these cons and I will make sure that my money is not wasted and in this case, pretty much stolen !!”

“I still waiting for these people for this company to fix my AC brand new AC I have so far and Friday for issue and each day I will not recommend this company suck. They just want you to steal your money away nobody answer and when they answer, they got an attitude. I don't know what to do with her. I'm gonna go for whatever the salesman don't contact this company for AC. It's not good. They just take your money away.”