Cruz Air Conditioning & Heating

Cruz Air Conditioning & Heating works out of Killeen, Texas, and takes on heating and cooling jobs for houses across town and within ten miles of their base. They opened in 2009 and stick to repairs, full unit swaps, and regular upkeep on residential systems. The crew handles every brand and size that shows up, from small window units to full central setups that fight the Texas heat. Homeowners call them when the air stops blowing cold in summer or the furnace quits during a cold snap, and they show up ready to sort it out without extra layers of hassle.

They send techs like Travis and Chris to handle real problems on site. Travis put in a full HVAC system and wrapped it up right before Christmas so the house stayed comfortable through the holidays. Chris showed up on an upstairs unit that was failing, found the issue fast, and had a new air conditioner plus furnace running in three days. The same team has dropped in whole-home generators on multiple houses and checked the final connections to make sure everything lined up. They also run through electrical ties when a cooling job needs it, always leaving the place clean and explaining what got fixed before they head out.

Customers keep coming back because the work stays solid, the crews move quick when a system dies, and every step gets explained without confusion or added costs. Reviews show steady high marks for how clean the installs turn out and how fast problems get solved in Killeen heat. DIRT Score 4.73 from 165 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Cruz Air & Electric is the best choice. I did the leg work. They are prompt, professional, and knowledgeable. I recently got a HVAC system installed. Travis was personable and answered all my questions with ease. He went above and beyond by getting the job done right before Christmas. I highly recommend this company.”

“Absolutely outstanding service from start to finish! The team was professional, respectful, and truly went above and beyond. They installed a whole-home generator and pendant lights with precision and care, making sure everything was done neatly and efficiently. They took the time to explain each step, answered all my questions, and made sure I was completely comfortable with the work being done. What really stood out was their excellent communication and genuine commitment to customer satisfaction. They followed up after the job to make sure everything was working perfectly, which shows how much they care about their work and their customers. I’ll definitely be using them again for future projects and have already recommended them to friends and family. If you're looking for reliable, skilled professionals who treat your home with respect, this is the team to call!”

“Cruz Air & Electric has been my go to company for many years now. I trust their team with my HVAC and Electrical needs. This is my second generator I have had them install on both of my homes. The entire staff from office personnel (Diana and Phobie), to the HVAC department (Travis and Chris), to the electrical side (Adam, Mario, and others) have been professional, on time, and over all the BEST customer service. Thank you for always taking care of my family.”

“Our upstairs ac was faltering and we called Cruz because they installed our downstairs ac a few years ago. Chris was our technician and he quickly diagnosed the problem. We needed a new ac and furnace and it was installed within 3 days. Chris returned after the installers to do a final check of the system. The air is blowing at a cool 61 degrees. We are grateful for the quick response and the expertise from Chris and the contractors. Also, we researched Armstrong systems, our new ac, and it gets top reviews from people in the industry and homeowners.”

“The Cruz’s have installed two generac generators in our last two homes. The one we are in now worked for 7 days straight. He even gave me some pointers on what to do after it ran for a couple days and how to keep it cool. If you need a trustful company, and will educate you on the products- these are your guys! Family owned and operated! Get with these guys for one asap- do not wait for the next time it’s needed.”