Kaelyn Jones A/C & Heating

Kaelyn Jones A/C & Heating runs HVAC work from Humble, Texas as an air conditioning contractor. The family-owned outfit lists AC repair, furnace installation and 24/7 emergency service among its offerings. It operates from the address at 14905 US-59 and keeps doors open Monday through Friday from eight in the morning to six in the evening while staying closed Saturdays and Sundays. The business also lists service reach into Houston, Kingwood and Atascocita.

Homeowners have brought them in for air conditioning coil replacements after a diagnostic visit. One case involved a quote of eighteen hundred dollars for the coil work plus a sixty dollar diagnostic fee, though the crew could not complete the repair the same day and instead added Freon to hold temperatures overnight. Other jobs centered on fast fixes for problems that prior companies had quoted at much higher amounts, with the actual issue resolved without the extra cost.

The crew arrives on time in multiple accounts and sticks to fair pricing without pushing extra charges. One technician named Kenneth draws specific mention for solid customer service during visits. Response can stretch when schedules slip, as one homeowner waited past the one o'clock slot without a call until later that afternoon. The company keeps weekday hours only and covers the listed nearby areas.

Google shows a 4.3 rating from six reviews, with fair pricing noted repeatedly alongside comments on service and costs. Most accounts praise quick work and straight pricing, while one details a same-day repair that did not happen and a later scheduling confusion. DIRT Score 2.4 from 6 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I would not recommend them. First thing they assessed my A/C and told me what the problem was the coil needed to be replaced and I agreed for them to fix it for 1800. The diagnostic was 60. They couldn’t fix it the same day so I was upset, and he left us with the temp in the house 83 degrees. He then called his boss and he told them to add Freon so that we would not be hot until the next day when it could be fixed. You would think that he would already know that if they are coming to peoples home to fix things. They scheduled it for 1:00 and I waited until 1:45 no one called so I left and didn’t receive a call until 3:45 stating that they were at the door with no answer??? Not acceptable. I told him that I gave the job to another company and I paid him 300 for the Freon. He said that it should last 1 month. The next day the temp began to rise and it was hot again despite him telling me that it would last 1 month. It didn’t. They didn’t even check to see if there was a warranty on my unit before they charged me this price. Do your research before you choose. I wasted 300 dollars.”

“If I could rate them higher I would!! 5 is all they allow but I rate them at a 10!! They were on time and fixed my problem FAST for a VERY REASONABLE price! I was about to pay waaaaay overboard with another company and the problem WASN'T even what they had quoted me at. I will forever be thankful for the person to put Jones number under my ring app because this is DEFINITELY a REALIABLE company and LEGIT!! I WILL FOREVER RECOMMEND this company!! ♥️”

“Excellent customer service!!!! Best price and didn’t try to overcharge me.”

“True life saver 🙌🏾! Didn't try to over charge and was very fair!!!”

“Kenneth will treat you right with excellent customer service.”