Lonestar Mechanical Services Llc

Lonestar Mechanical Services Llc takes on HVAC jobs for homes across Austin, TX. They handle repairs and checks on cooling and heating units when systems break down or need attention during the hot summers and cooler months. The crew includes technicians like Mr. Tom Bolden who shows up to price service calls fairly and gets to work right away on units that stop running properly. Homeowners in the area call them for routine maintenance and emergency fixes on air conditioners and heaters that quit during peak weather swings. The company operates as a local outfit focused on residential properties where folks need reliable help with their HVAC equipment without delays.

They respond to calls about units that fail to cool or heat as they should and send technicians who check the full system step by step. Mr. Tom Bolden arrives on time for residential customers dealing with broken systems and explains options before starting work. Crew members text ahead when heading out and call once they reach the property so owners know what to expect. Some jobs involve full inspections after recent service visits while others cover quick fixes on electrical connections tied to the HVAC setup. The team works through warranty programs too and walks customers through the process from start to finish on each visit.

Reviews for Lonestar Mechanical Services Llc show a split picture with some homeowners noting solid knowledge and fair pricing from technicians like Mr. Tom Bolden on prompt cooling repairs while others point out issues with rude phone handling and repeat charges after recent visits. Customers mention unprofessional behavior from owner level staff and problems that required extra fixes on electrical parts of jobs. This mix of strong service on some heating calls and clear complaints about quality and communication pulls the overall rating down. DIRT Score 2.49 from 11 reviews on Finds.

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“I’ve used these guys through American Home Shield and they are the absolute BEST! They were very knowledgeable and thorough about their work! They were friendly and walked me through the whole process. They texted me when they were on the way and then called once outside. It doesn’t get any better than that. The mechanic knew exactly what was wrong with my Air Conditioning Unit and ordered the part and it was fixed within a matter of days (part had to be ordered). They were so efficient that I specifically asked for these guys again.. for another Unit in my house. (I have a total of 3 units). They were so helpful, curious, kind, and about their business, and knowledgeable! I literally don’t want any other company touching my units other than THIS COMPANY! Keep up the great work! You have some amazing staff! Their unwavering dedication and professionalism is the best that I’ve seen in years!!!”

“I am a residential customer of this company. They do wonderful work. Mr. Tom Bolden prices his service is fairly, comes promptly if you're cooling or heating system is not working. Excellent service in every way”

“Owner / officer workers are unprofessional and consume alcohol daily , they messed electrical job up so bad they almost had hire another company to come fix their screw ups. Shady individuals . Poor quality work.”

“The person answering the phone is very unprofessional and rude. They just serviced my unit 2 days ago, not working fine and they want to charge again to visit. She said that they didn't "touch" the heater unit, but it was working a day before. Very strange...”

“Prompt service. Scheduled a technician within the same day.”