Artek Cool Hvac & Appliance Services Llc

Artek Cool Hvac & Appliance Services Llc handles HVAC repairs and installations for homes across San Antonio. They focus on keeping systems running through the heat that hits hard in South Texas, where units often fail during peak summer months. The company works directly with homeowners on both emergency fixes and planned replacements, sending out techs like Joel who handle calls and show up to assess problems on site. Customers reach them for everything from full unit swaps to targeted part changes, and the team sticks to practical quotes without dragging out timelines. This approach fits the local need for quick responses when an AC quits on a 100 degree day.

They take on jobs like swapping out EVAP coils in older AC systems after checking the full setup and laying out options for the homeowner. One tech named Joel replaced broken units in just 36 hours after an emergency call last summer, beating the week long waits other outfits quoted. For new installs they confirm exact appointment windows by phone, arrive on time or even early, and keep the work area clean while answering questions along the way. Homeowners note they return calls promptly, schedule site visits to measure and discuss needs, then follow through with the repair or replacement the same week. This covers both routine maintenance and bigger jobs like pulling old equipment and setting new systems in place.

Customers keep coming back because the crew shows up when promised, sticks to reasonable prices on parts and labor, and explains fixes in plain terms instead of pushing extras. Reviews highlight reliable communication that starts with answering the phone and ends with on time completion, plus solid quality on coil swaps and full installs that hold up in Texas weather. Speed stands out in summer breakdowns while professionalism shows in how they treat the property and the customer during the job. DIRT Score 4.3 from 23 reviews on Finds.

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“I’ve been working with Joel for over a year and he’s been amazing. He’s quick to respond in an emergency and is extremely reliable and trustworthy. My HVAC broke in the middle of summer last year and Joel gave me a reasonable quote and replaced the units within 36 hours (other companies had a week wait time). I highly recommend this company!”

“I recommend them for work because they answer their phone, setup a time to meet to understand what you are looking for and answering multiple questions. They quickly followed up by a quote and setup a time to do the install. They showed up on time and were very professional to me and courteous of my house. They installed very efficiently including having their own electrician. Their price was reasonable and the quality of the units are the best.”

“I would recommend ARTC Heating and Cooling. I needed an EVAP Coil replacement for my AC and I called for a quote and were responsive. They came out quickly looked over my system and discussed different options that was very helpful. The day they were supposed to repair my AC they were on time, polite, professional and very knowledgeable about my system. If your looking for a small family owned business that showed honesty and integrity with quality work and no high pressure sales ARTC Heating and Cooling are the people to call.”

“Great experience. Had a larger firm that installed my original unit scheduled to come out, appointment window was 1pm - 10 pm. What? ARTC set a window of 12pm - 1pm and we're right on time. Ultimately had them install a new unit and they came 2 hrs before the appointment, and 2 hrs earlier that my upstairs got cooled down!”

“I’ve had excellent experiences with ARTC Heating & Cooling, in Irving, TX. They are prompt, knowledgeable and efficient. The owner Jesús is the nicest man: kind, courteous, friendly and respectful. These qualities are important to me along with expertise! I’ve been fortunate to have Jesús present for every service this company has performed for me, including installing a new HVAC system. I also like their very affordable monthly service plan you can optionally sign up for (which I did); it’s $5 less per month than the last company I did business with. The office staff is also outstanding without exception: friendly and welcoming. I can highly recommend this company.”