Moss Mechanical, Llc

Moss Mechanical, LLC runs an HVAC operation out of Fort Worth that serves the full DFW metroplex. Their work centers on heating and cooling systems for local homes, including new installs, routine checks, and fixes on air conditioners, furnaces, and mini split units. They also manage thermostats, heat pumps, ductless setups, and air filtration equipment to handle the humidity and temperature swings common in North Texas. Homeowners in the area deal with summers that hammer AC compressors and winter cold snaps that test older furnaces, so the crew stays ready for those exact demands without extra layers of delay or confusion.

Technicians handle tune ups on AC systems that arrive fast and finish without callbacks, as one customer noted with Tanner who diagnosed and corrected issues right the first time. Another called in Cris McCown for a full installation quote, then watched the job move from start to finish with clear steps and no surprises on cost. Arturo walked through repair versus replacement choices on one system and drew out the details so the homeowner understood every option. Jobs range from quick maintenance visits on existing units to complete air conditioner replacements and furnace work, with the crew explaining parts and labor so the owner knows what broke and why it needed attention.

Customers keep coming back because the work holds up under real use, response times stay short even on hot days, prices land fair for the scope, and every step gets explained without jargon. Reviews highlight technicians who show up prepared, finish on schedule, and leave the system running correctly. That pattern shows up across hundreds of calls for both cooling repairs and heating maintenance. DIRT Score 5.0 from 1059 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“First thing I would like to say. Ask for Tanner. He knows his stuff, he's friendly, very fast and efficient. He knows how to get it done and do it right. I've dealt with several technicians over the years and he is by far the best of the best!. I called Moss Heating and Cooling for an air conditioning service and was impressed. They arrived on time, Tanner was professional and clearly knowledgeable, explained the issue, and fixed it at a very affordable price. Communication was excellent from the first call to the final check in. You won't be disappointed. Just make sure you ask for Tanner. 😁”

“I cannot say enough great things about this company! From the moment Cris McCown provided me with the quote to the completion of my installation, the entire experience was outstanding. I received several quotes from different HVAC companies, but I chose Moss not because they were the cheapest, but because of the exceptional customer service they provided. They were honest, professional, knowledgeable, and took the time to answer all of my questions throughout the process. The installation went smoothly, and the team made sure everything was done right. It’s refreshing to work with a company that truly values its customers and stands behind its work. If you’re looking for an honest HVAC company that delivers both quality service and a great customer experience, I highly recommend Moss Heating and Cooling. Thank you, Cris McCown, Stephen Moyes, and Wayne Jones, for making this such a positive experience!”

“Arturo was a fantastic technician.. He walked me through my options and explained everything to my satisfaction! We had a follow up visit with Cris to assess what our AC system needed and the road ahead with either repairs or replacement. Wow! Cris was super thorough and drew a diagram to explain how the system was currently working and how it would look if Moss upgraded our system. No pressure presentation. Just straight options to fit our requirements. Folks, it doesn't get any better than this!!!”

“I called Moss Heating & Cooling for an AC tune up and the technician arrived quickly. He was professional, efficient and got the job done right the first time. The pricing was great and affordable and the whole experience was reliable. I especially liked how responsive the team was and how they explained my indoor air quality options. I highly recommend this HVAC service to everyone. Very pleased . Thanks Lowe’s”

“I walked in unsure about my furnace but the technician was straight‑forward and honest about what needed to be done. He explained the issue clearly, gave me a fair quote, and never tried to upsell me on extra parts. I appreciated that honesty more than anything and felt confident that the repair was done right. Moss Heating and Cooling gave me the best experience I've had with a heating contractor in months. Highly recommend.”