Brooks Heating & A/C

Brooks Heating & A/C handles HVAC work for homes around Jasper, TX and the nearby counties from their base in Kirbyville. The crew has spent years keeping properties comfortable through both heating and cooling seasons with straightforward service calls and installations. They focus on air conditioning, furnaces, and heat pumps, showing up ready to diagnose and fix issues without dragging things out. Homeowners in the area deal with hot summers and cooler winters that put real strain on equipment, so having a local crew that knows the common breakdowns makes a difference when something quits in the middle of a stretch of bad weather.

They take on furnace repairs and full replacements along with air conditioning installs and heat pump work. One customer had a furnace go down and got squeezed in the same day, with the new unit running the next day after a quick job by the techs. Another called for furnace repair and saw the problem explained on the spot before the fix, with Jacob Sherman and Tom Burfind handling an efficient installation that included clear walkthroughs on how everything worked. A long-term customer had a complete new AC unit put in after years of steady service, and the team finished without extra delays or surprises. These jobs cover everything from emergency breakdowns to planned replacements that keep systems running through the season.

Customers keep coming back because the work quality stays high, response times are fast even on short notice, and the crew explains options without confusion or upsells. Reviews mention techs arriving on schedule, finishing ahead of the original estimate, and treating the home with care during installs or repairs. That steady record on getting the job done right the first time adds up across hundreds of calls. DIRT Score 5.0 from 622 reviews on Finds.

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“Brooks Heating and Air was professional, punctual, courteous and very responsive. They were efficient and completed our furnace repair quickly. Great service – highly recommend. I want to give special mention to Jacob Sherman and Tom Burfind for the excellent, professional installation and explanation of the efficiency of the furnace and to Dave Greene for setting it all up. I purchased a Napoleon A/C off of them last year and now I have the furnace to match.”

“We’ve been using Brooks Heating and Air for 17 years, and they have never disappointed us. Their commitment to quality service and customer satisfaction has been consistent from day one. Most recently, they installed a new AC unit in our home, and the experience was spectacular. The entire team was professional, knowledgeable, and incredibly efficient throughout the process. They took the time to answer our questions, completed the installation seamlessly, and left everything clean and tidy. It’s rare to find a company that continues to exceed expectations year after year, but Brooks Heating and Air does exactly that. We couldn’t be happier with our new AC unit and the service we received. Highly recommended!”

“I called Brooks Heating & Air for a furnace repair and the whole experience was outstanding. From the first phone call to the final walkthrough, everything was reliable, knowledgeable, efficient, courteous and timely. The technician arrived exactly at the scheduled time, explained the issue clearly, replacing the furnace and air conditioner quickly, and left the work area clean. I appreciated that they also offer 24/7 emergency service even though I didn’t need it. Highly recommend for any HVAC service.”

“Brooks Heating & Air was amazing – they arrived at the being of the promise window which was only 2 hours and squeezed me in that day because my furnace was down. They were professional, courteous, and got the job done quicker than promised. My new furnace was installed the following day. The technicians Chris and Andre explained everything in plain language and went over and above to sync my other equipment to my new furnace. I was especially impressed with their efficiency and cleanliness. They were honest, dedicated to their word and did a great job. The new Napoleon furnace they installed in my home brought the temperature for 12 to 20 in an hour. Also, Peter was amazing at answering all my annoying questions the day before which made me feel comfortable choosing them to buy with. Highly recommend!”

“I called for a repair visit on Monday and was able to schedule a time that worked for our schedule on Wednesday. We received texts to confirm the visit and to let us know when the technician was nearby. Andrew was friendly on arrival and comprehensive while working through the diagnostic. He was extremely knowledgeable and patient when it came to answering all of our questions. Andrew’s passion for his work really shone through and he was able to identify the issue and gave us various options without being pushy. We appreciated his time and care!”