786 A/C & Heat

786 A/C & Heat takes care of HVAC work for homes around Plano, Texas. The company has handled heating and cooling jobs in the area since 1977, covering spots like Frisco, McKinney, and Lewisville where summer heat and occasional winter freezes put systems to the test. Homeowners rely on them for straightforward service on air conditioners and furnaces that break down at the worst times. The crew stays focused on getting equipment running again without extra layers of sales talk or delays that drag out the problem.

Gene leads the team that includes Xavier and the office staff who keep things moving on repairs and installs. They show up for jobs like fixing an older AC that stopped blowing cold air by handling the immediate issue instead of pushing a full replacement. In other cases they installed new units the next day after arrangements were made and kept prices competitive throughout. Customers also call for heater repairs and routine checks that prevent bigger failures during peak seasons. The approach stays direct with clear explanations on what needs fixing and no pressure to spend more than required.

Homeowners keep coming back because the work holds up, the prices stay reasonable, and the crew communicates what is actually happening at each step. Reviews highlight quick responses when systems quit and solid results that last without callbacks for the same issue. Gene and the technicians earn trust by listening to the problem first and delivering fixes that match what the house needs. DIRT Score 5.0 from 67 reviews on Finds.

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“These guys always do top notch work. More than anything, you can trust them to give you a fair price. When my A/C or heater is not working, these are the only folks I trust. Thank you Gene and your amazing team including Xavier and the people that run the office. If you call and they don't answer, just leave a message and they will call back right away. My AC was not cooling and they came the same day!”

“Gene and his team are professional, courteous, and knowledgeable. They installed new units in our house and were able to get the work done the next day once we made arrangements. Their prices were fair and we are very happy with the work they did. 100% would recommend them for any of your AC needs.”

“I cannot say enough nice things about this company. Excellent service!. Gene, the owner gave us great competitive price and was able to install in couple days. The crew did a fantastic job with the installation and I couldn't be more pleased. It has been almost a year and everything is working without any issues. I would strongly recommend AMS AC & Heating to anyone. Great people to work with. Great communication and quality of work and products are outstanding. Thank you to Gene and staff for excellent service and support.”

“Our older AC stopped blowing cold air. The first company to come out completely focused on selling us a new unit. We wanted another opinion, so we called AMS. Gene was super friendly, answered our questions, made recommendations, and didn't hard-sell us on expensive solutions. Gene fixed the immediate problem today, and when we replace this unit we will absolutely call AMS. Thank you for making me feel like a long-time valued customer on our very first service call.”

“When our AC stopped functioning entirely last week, AMS swooped in to our aid incredibly quickly! Despite notifying them late in the evening of our need to replace our entire system, they gave us a very quick response in the same evening and we were able to set up an early morning inspection. While they had add-ons, none were forced on us and left for us to decide on several options without any hassle or stress. When we requested same day installation due to our situation and being in 90 degree heat, they were unable to do so but immediately offered an alternative solution by providing us with a temporary AC unit while we waited, and even moved up their schedule for our emergency needs. Their prices were incredibly fair, and their service impeccable. When their technicians arrived on the property, they helped me understand the entirety of their process as well as setting everything up before they left. I could not recommend AMS enough, and I am so glad that we chose to go with them over any other available company within our area. In the future I will only be going with them for future repairs and AC needs, because they are worth every penny.”