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Budget Air Conditioning And Heating Llc

HVAC Contractor · Katy, TX

Residential
Active

About

Budget Air Conditioning And Heating Llc works out of Conroe, Texas handling HVAC needs for homes and businesses across the area. They have supplied equipment at wholesale prices since 1992 offering brands like Goodman and Rheem direct to the public. This approach cuts out middleman costs on full systems and parts while they also handle installs and repairs that match the demands of Texas weather. Local customers face constant strain on cooling units from the heat so having access to factory direct pricing and on site service keeps systems running without constant breakdowns. The company focuses on straightforward HVAC solutions that fit both residential and commercial setups in Conroe.

They sell and install complete units such as 5 ton rooftop packages for businesses and take on repairs for residential air conditioning systems that stop working properly. Technicians like Juan handle the delivery and setup of large equipment making sure everything fits and runs right from the start. In one case they diagnosed an AC issue then worked steadily until the fix was complete without rushing the job. The team also follows through on orders and reaches out after any problems to sort out details and improve the next time around. This covers ducted splits package units and mini splits along with the tools and parts needed to get jobs done on site or through pickup.

Customers keep coming back because the crew shows solid knowledge on HVAC fixes delivers at a fair price and communicates clearly when something needs adjustment. Reviews mention efficient repairs that hold up well plus management stepping in to address concerns and turn experiences into better service going forward. Speed on jobs and respect for the homeowner stand out as well which builds trust for referrals to family. The mix of equipment supply and hands on work in Conroe adds up to reliable results most of the time. DIRT Score 4.13 from 27 reviews on Finds.

DIRT Score Breakdown

Google

27 reviewsView on Google

4.6

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What Customers Say

Juan was great. We ordered a 5 ton rooftop for the business and everything went perfectly. Great price and the guys really know their stuff.

This company was very caring and understanding as well as knowledgeable on my issue with my Air Conditioning system. They took their time and worked efficiently to get it fixed. I also referred them to my sister due to them being very respectful and reliable.

The management team reached out to me after this review and made it worth my aggravation. I think that says alot for the company. They promised to use my experience as a learning tool to do better. Found Budget through a Ad of FB. The price on the Ad was very attractive so I call them up to purchase it. Got a guy name Vic on the phone so was really nice. He told me they had the unit in Houston which was about a hour away from me, and that i could pick it up or they could deliver it for $95.00. I chose to have it delivered with a delivery time of a day or two. I also ordered the square to round adaptors that I needed to complete the installation. Vic rings me up and the price of the unit now is $200 higher than the FB Ad. After some back and forth and texting him a picture of the Ad, he honors the price. I placed this order Monday and Thursday i still haven't received it so I give Vic a ring. He then tells me that the unit wasn't in stock and they just received it in the warehouse and it won't fit in the delivery vehicle so i will have to go pick it up. Very frustrating! So i take off work Friday afternoon and go to the warehouse. It only had one lady working the entire place and she was super nice. I make small talk with her and she tells me the unit was in stock all along and that she tried loading it into the delivery van and it wouldn't fit. Ok not the end of the world, but I could have picked it up sooner and had my AC back blowing a whole week sooner. I get loaded and i ask her where the square to round adaptors are..... They will ship from the warehouse in Florida! I ordered this Monday why didn't it ship Monday? She tells me they don't ship accessories until the unit is picked up! So now I waited another entire week to get the pieces I needed to install the AC. The price was attractive and ultimately swayed my purchase from them, but as the old saying goes...... You can be cheap but not good, or good and not cheap!

How they handle on line order was pretty disappointed.. ended up canceling order. They do not care individual order.

OMG great customer service! Spoke to the order guy Mike. He went over and beyond to help me! Long story short he was able to get me a better price then Amazon or EBay! I'm even able to pick it up myself thus, saving shipping costs and delivery time. I'll pick up my product tomorrow morning and the job should be completed tomorrow afternoon. It is awesome in this day and age that a company still has PEOPLE WHO ARE ABLE TO ASSIST! Thank you Budget A.C. I was able to speak to a person not just a computer! Mark.

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