Certified Professional Service A/C &
HVAC Contractor · Katy, TX
About
Certified Professional Service A/C operates out of San Antonio as a local HVAC outfit handling both residential and commercial work across the area including Castroville. They have built their operation over three decades with licensed and insured technicians who handle all sorts of heating and cooling systems. The crew brings combined experience that tops fifty years in the trade and focuses on keeping systems running right in Texas conditions where summer heat and sudden cold snaps put real stress on equipment. Homeowners and businesses in the region turn to them for straightforward service without unnecessary add ons or delays.
Their work covers preventive maintenance, full HVAC repair, air conditioning installs, heating fixes, duct cleaning, and sheet metal work on both sides of the business. Edward stands out in multiple calls for showing up fast on urgent jobs, such as sorting out a second thermostat that another outfit left half fixed or diagnosing a problem on the spot during an after hours emergency. One customer got a response at ten fifteen at night after calling at nine thirty, and another noted how he walked through the exact issue before any work started. They handle commercial air conditioning and heating too, keeping larger setups efficient while dealing with the same duct and airflow problems that hit houses in San Antonio.
Customers keep coming back because the team moves quick on repairs, explains the steps without confusion, and gets the job done right the first time at a price that matches the work. Reviews highlight the clear talk during service calls, the knowledge that fixes problems instead of patching them, and the willingness to answer late night needs without pushing extra costs. Even with one lower mark on initial scheduling, the consistent notes on speed, quality, and straight communication add up across the board. DIRT Score 4.78 from 36 reviews on Finds.
DIRT Score Breakdown
36 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We were having issues with our second thermostat, and our first service call with another company only provided a temporary fix. Edward and his company came highly recommended, so we decided to give them a try—and we’re so glad we did. Edward communicated clearly every step of the way, explained what he was doing, and offered honest, practical advice about our options. He took the time to listen to our concerns and was courteous, professional, and respectful throughout. Highly recommended!”
“Taxes AC Pro delivered excellent service. Edward quickly diagnosed the issue and explained everything clearly. It was an urgent situation, and he responded fast and handled it with professionalism. I’m very satisfied with the experience and will definitely do business with him again.”
“Very disappointed with my experience calling TEXAS AC Pro LLC. I reached out simply trying to schedule someone to come look at an HVAC system and provide a quote. Unfortunately, from the very beginning, the interaction felt unprofessional and dismissive. I had difficulty hearing the gentleman on the phone and politely apologized, asking him to repeat himself. Instead of clarifying or introducing himself professionally, he repeatedly responded with, “What do you need?” I initially thought perhaps I had called the wrong number, so I asked if this was in fact TEXAS AC Pro LLC, and he confirmed it was. As someone attempting to give a company business, I expected a more professional and customer-focused interaction. I then asked who I was speaking with, and instead of answering, he again replied with, “What do you need?” At that point, I explained that I expected a more professional approach from a service company. Shortly after, the call was abruptly disconnected. First impressions matter, especially in a service industry where trust and communication are important. Based on this experience alone, I would not feel comfortable moving forward with this company or inviting them into my home to work on an HVAC system.”
“Thank you so much Edward for coming through no matter what time it is. I called at 9:30pm, and he was at my house by 10:15. I appreciate your hard work and knowledge.”
“Edward came out within 45 minutes of our phone call. Very fair diagnostic price and cost of repairs. He even drove to the nearest store to get the part we needed then came back and installed it. Very professional. Will recommend to anyone in need of a/c repairs.”
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