MES

MES handles HVAC work along with plumbing and electrical jobs from their location in Kennedale Texas. They serve homeowners and businesses in Arlington Fort Worth Dallas Mansfield Grand Prairie and the rest of Tarrant County. Their HVAC offerings cover air conditioning repairs and installations furnace repairs and installations heat pump service AC tune ups and thermostat work. Plumbing covers water heater installation drain cleaning leak detection and repiping while electrical work includes panel upgrades wiring lighting installation and outlet repair. Emergency service runs around the clock for same day fixes.

Customers describe techs such as Waymon showing up on weekends to diagnose failed AC units and arrange quick replacements. David Rafael explains troubleshooting steps in detail and works with manufacturers to cut costs on Trane systems. Chris arrives early explains options clearly and finishes maintenance or repairs efficiently. James Allen diagnoses plumbing issues like slab leaks or water heater failures then presents repair choices. Other techs including Ray Johnny Aaron Tim and Casey Wilson receive mentions for clear explanations thorough checks and clean work on heat pumps filters coils and drain problems.

They keep technicians on call every day and night with staff taking calls to send help within an hour in many cases. Reviewers note same day service even on weekends fair pricing on unit swaps and steady updates from dispatchers. The service area stays within the listed cities and surrounding spots with crews handling HVAC plumbing and electrical calls at any hour.

MES carries a 4.9 rating from 743 reviews. Reviewers often mention prompt arrivals clear explanations from named techs professional conduct and solid fixes for heating cooling and plumbing issues.

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“Waymon was my service tech lets get that out first! but lets start from the beginning I called early Saturday morning when I realized my AC was out. Tracy answered and informed me that their tech was not in my area at the moment but he could be over with the hour. (45 min later) Tracy calls me back to inform the tech is just leaving Dallas and will be over in 45 minutes. ON THE DOT 45 minutes later My man Waymon comes knocking! I WILL VOUCH FOR THIS GUY! Showed me the whole diagnoses which was unrepairable and the whole unit had to be replaced. its Saturday remember, Waymon sat in his truck and made calls for at least 45 to an hour trying to get my unit replaced. Waymon informed me that the fasted they could get me in was Tuesday. Which is literally 3 days away! Waymon left and Tuesday morning sun came and so did the Waylon's install team. They did a clean install and showed me how the thermostat works and picked up the whole area which took them about a half day if not more. I have a one year service agreement but they have a life long customer for as long as I live in DFW area. My house has never felt this good. I have lived here for 5 years now and this AC system is hands down t”

“Ray was outstanding in explaining everything that was needed helping me to decide to replace my old Trane with a new one! He was the best I have ever had in explanations of why it was needed.”

“David Rafael was very thorough explaining the details after troubleshooting our AC unit. He was very courteous and kind and he also wore shoe covers… As a nurse I was very impressed!!! He also worked with the TRANE AC SYSTEM Customer service which saved us several thousands! We are truly thankful to David and his service company (MES) for taking care of our needs! We are also grateful to our Lord for overseeing our needs ahead of everybody else!!! 🙏❤️”

“Johnny was literally the best representative I’ve had the pleasure to meet. If I could give him 10+ stars I would. He was incredibly knowledgeable, professional and took the time to explain all aspects. I 100% recommend this service and when I need anything in the future, I hope he can come back out.”

“Chris came out and arrived early in the appointment window, which was great,, and i couldn't have asked for a more professional and nice guy. I'm in the service industry as well and try to be with my customers the way Chris was with me. He was excellent at explaining everything to me and he worked very fast, very efficient. He is the tech I want to come out whenever I might need something done to my a/c. Very impressed.”

“James Allen was prompt, and pleasant. He got right to work, diagnosing our plumbing problem then making the short term repairs needed. He then presented options for permanent repair of our slab leak with approximate prices. James really knows his business! I fully and wholeheartedly recommend him.”

“Waymon was really great! He was nice and timely and realized that my unit was dirty. He was able to spray it clean and now the system is working efficiently. I appreciate his willingness to make sure I was a satisfied customer. I will definitely request him next time.”

“I have used MES for several years to service my HVAC system. The staff and have always been very helpful in going over the system/price options and in helping select the best system for me, my budget, and my home. David Rafael was my service tech today and he took the time to go over the repairs I needed to make. I completely trust (MES). They are very professional and care about making me happy and comfortable in my home.”

“Aaron arrived on time. Very courteous.Explained everything and had me go along so I could see the work. He explained the problems and found out what was making the AC run warm. A branch was stuck in the fan outside. He is friendly, knowledgeable, works fast, and invites questions. He was also kind to my cats. He is great. Thanks, Aaron.”

“This was the best service from when I called Melody with customer service at 4:30 to when we got same day service from Waymon at 5:40. The technician, Waymon, was great to work with and communicated any issues to my father professionally. Great responsive time. I appreciate everything M.E.S did for my parents in getting their A/C running.”

“James Allen serviced us today. We had a water heater break down at our business so it was of upmost urgency. James came and was extremely thorough and helped replace it right away so we wouldn't have business interruptions. Thanks for the great service.”

“We had another pluming issue at our church. Johnny Sharp was sent out to service us. His professionalism and knowledge about what we needed for the repair gave me peace of mind. He was able to repair a drain issue that we have been having for years. I will continue to recommend Willard Max AC to my friends and family. Thanks!”

“Very prompt,great communication, got job done asap! I am very pleased with the experience i have had with this company. I would highly recommend! Used MES again 7/6/22 my tech was Chris he was AWESOME. Doing an estate sale on a house under contract to close 7/15. Old unit outside unit gone caput. He got a new unit install scheduled the next day!!! Fair pricing,even set up a window unit for me. Highly recommend!!!”

“Tim was professional and went above and beyond as he gave us great advice and made sure our a/c was working well. He was able to fix our UV light, recommend a new filter, and clean out our outdoor coil on our unit as part of our maintenance plan.”

“Casey Wilson conducted the most thorough maintenance inspection to-date. He provided options (I love options) that correlated with maintenance needs as well as my purse strings. Since my home is 99 years old, it can be obvious sometimes as to what needs repairs. Sometimes it's hidden! Thanks to Casey being incredibly thorough we were able to come to logical decisions for my home. Great service!”

“wow this company is amazing I am so satisfied with their services my unit got installed summer of last year only took three days they were professional quick and very very tedious on everything I had a power outage and called MES for emergency Service after hours Louis Service technician came out and fixed the issue at 9 PM at night and return next day to make minor repairs as well I was so overwhelmed on how he was very professional and explained the issue. if you’re looking for a good unit and a company that stands behind the work this is the go to place…. Unbelievable”

“Back again to leave another review! MES came out to install our brand new AC unit with heat pump today. These guys were great! Super professional and very kind. Got everything installed quickly, made sure everything was working great, and cleaned up after themselves before leaving. Highly recommend this company to anyone in need of HVAC service or install. We won't be using anyone else!”

“Excellent customer service . Johnny Sharpe did a great job explaining and fixing my plumbing needs. Will definitely request him again if necessary. Highly recommend his him and his company .”

“I am a fairly recent new customer and could not be more thrilled with the customer service from beginning to end! Johnny Sharpe my technician/plumber is the best! Does a great job and very pleasant and professional!”

“David Rafael did an excellent job with our service agreement update. Very professional, knowledgeable and informed us about condition of our units. I look forward to the same quality for future MES visits!”