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Cgm Properties Plus Llc

HVAC Contractor · Kerrville, TX

Residential
Active

About

Cgm Properties Plus Llc works out of Kerrville, Texas, and focuses on HVAC services including air conditioning repair and heating work across Kerr County. The company also handles property management for rental homes and owner-occupied houses in the area. They take on maintenance requests from both renters and landlords, dealing with day-to-day problems that come up in local properties. Their approach centers on quick action for service calls and keeping properties running without long delays for tenants or owners.

They send workers out fast when issues arise, such as one case where a resident called about a possible running sink and staff arrived promptly to check and shut it off. Tickets for repairs receive responses often within the hour, covering HVAC needs like system checks or heating adjustments along with other fixes. Homeowners with long-term arrangements note that the company handles background checks for new renters and keeps properties prepared, reducing the usual back-and-forth that comes with managing rentals in Kerrville. This covers everything from emergency responses to routine upkeep on AC units and heating systems.

Customers repeatedly mention strong speed when addressing urgent calls and solid communication through quick replies to service requests. Long-term property owners value the steady handling of maintenance that keeps things straightforward over many years. Some feedback points to occasional shortfalls in staff knowledge, yet the overall pattern shows reliable follow-through on HVAC and related jobs. DIRT Score 3.24 from 80 reviews on Finds.

DIRT Score Breakdown

Google

80 reviewsView on Google

3.3

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What Customers Say

As a renter Properties Plus made it difficult through every part of our stay. They were rude in the phone. They were rude in person and their management and maintenance staff didn’t seem knowledgeable about anything. Their only response is a spiel on how they are better than how we were treated. I cannot recommend ever going through this company.

I thought I left my sink running after I left my house and I couldn’t go back for a few hours. I called the office and they sent someone to my apartment as fast as possible to check and turn it off for me. Thank you so much!

As a renter, I have had an excellent experience with Properties Plus. They care about their renters and any ticket I've put has a response within the hour. If you look at all the recent reviews for ACTUAL tenants and landlords from the past few years, they are all excellent. ALL negative reviews are from people that are upset they didn't get to lease a property. Great company to rent from and I am sure the experience is equivalent for property owners.

As a homeowner, I have had a long-term relationship with Properties Plus. This company has managed my property for 10+ years and has made my landlord experience stress and hassle-free. It is an all-inclusive company manages everything from doing background checks on potential renters, to preparing leases and collecting rent monies, to addressing concerns from renters, to hiring the appropriate people to maintain/fix my property, and, these are just a few of their many administrative and maintenance abilities. Every employee that I have spoken with (and met) throughout the years has always been very professional and friendly. Jenn, especially, is attentive to all questions and concerns and communicates in an effective and timely manner. The owner, Lenny, who is also a realtor, has made my transition from landlord to seller a simple and smooth process. I highly recommend Properties Plus to anyone looking for a management company. I would never have been able to rent my home if it weren't for the expertise and capablities that this company has to offer.

What a great team that Supports the Properties Plus Management Company. They are always helpful, professional and maintains an open line of communication. I can't say enough good things about my initial contact with this company to handle my rental. I am confident they will take care of my property!

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