Archway Mechanical & Service Co., Llc

Archway Mechanical & Service Co., Llc works out of Killeen, Texas, and handles HVAC jobs for homes and businesses across Central Texas. The outfit has taken on cooling, heating, and commercial refrigeration work since 2008, covering counties like Bell, Williamson, McLennan, and several others. Crews focus on getting systems running again fast during the long hot stretches and sudden cold fronts that hit the area every year. They take both residential calls and commercial refrigeration repairs without dragging things out or adding extra steps that homeowners do not need.

Their technicians run 24/7 repairs on HVAC and refrigeration units, pulling parts on short notice to fix issues like a full AC breakdown over a holiday weekend. Brandon once showed up on a freezing Sunday morning, tested multiple furnace parts, and traced the problem to a bad inducer motor so the heat came back the same day. Alex and Brandon Jones have handled full system replacements, finishing the work clean and showing owners how to run the new setup. Maintenance plans keep equipment efficient, and commercial jobs cover rooftop units plus walk-in cooler fixes that keep businesses open.

Homeowners and business owners rate the work quality at the top level because repairs hold up and new installs run without callbacks. Response speed earns strong marks since crews arrive quickly even on weekends or holidays. Pricing stays reasonable with no hidden costs, and communication stays direct from the first call to the final walkthrough. Customers note the crews clean up after themselves and explain everything clearly. DIRT Score 5.0 from 345 reviews on Finds.

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“My AC system went out on a holiday weekend. Archway was able to get the part needed and my system back up and running within a few hours of me noticing the issue. I will be calling Archway for all future HVAC needs.”

“Karen, Alex, & the team were prompt, respectful, and helpful with our HVAC system replacement. They did their work efficiently, cleaned up after themselves, and we're very helpful when training us on the new system. We also have a system maintenance contract with them and it provides peace of mind knowing that they are available when needed. I would recommend Archway for all of your HVAC needs.”

“Top notch service from Archway. Brandon came out on a Sunday morning during one of the coldest mornings to diagnose our furnace not working. He completed his diagnosis quickly and efficiently, testing multiple components during his time here and pinpointed the issue to a bad inducer motor. Marc in the office was quickly able to locate the part the next morning and had Brandon back out that same afternoon to install the part. All diagnosed and repaired within a 36 hour window with one of those days being a Sunday and charging a complely fair price to do so. Amazing service from Marc and Brandon.”

“Archway cooling installed a whole new system for us. Through every step of the process everyone we talked to was so helpful and professional. Alex and Brandon Jones came out and installed everything and did an amazing job! Archway is a family run business and you can tell by their interactions with each other on the job that they really enjoy working together, and take much pride in their work! Thank you Archway for keeping us comfortable in our home!”

“I just had an entire system installed. Everyone was great to work with. Karen at Archway heating and cooling was able to help me find the right system for my house and budget. Rick and Tom installed the units quickly and efficiently and are very knowledgeable. My old system was also hauled away. I would recommend Archway heating and cooling for anyone's next HVAC needs.”