Chill-E Air Conditoning & Refrigeration

Chill-E Air Conditioning & Refrigeration works out of San Antonio, Texas, handling HVAC repairs and maintenance for local homes. The company takes on air conditioning and refrigeration jobs that come up in the area, where summer heat puts heavy demands on cooling equipment. They focus on getting systems running again when breakdowns happen, whether that means clearing clogs or handling full unit services. Homeowners in the city deal with frequent issues from dust, humidity, and age on their equipment, and this outfit steps in to address those problems directly without waiting around.

Shane takes most of the calls and has fixed backed up drain lines by clearing them out completely, then washing coils and servicing the full AC unit. He has driven out at 9pm to restore cooling after twelve other companies said no, and he has taken emergency jobs without pushing them to the next day. Instead he stays on site until the system works right again. His service fees have run more than a hundred dollars under what competitors charge for the same response. These details show up across multiple jobs where the unit had stopped or drains had failed.

Homeowners note the quick arrivals on clogged drains and dead units, plus the thorough work that leaves everything operating without shortcuts. They mention fair pricing that comes in lower than quotes from others and a steady approach that avoids pushing unnecessary parts or rushed fixes. Shane earns trust through clear explanations and results that hold up, which shows in the consistent feedback on speed, quality, and cost. DIRT Score 4.69 from 72 reviews on Finds.

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“Shane responded to a drain line being backed up at my house promptly, he went the extra mile to not only clean the drains completely out but wash the coils and completely service the AC unit. I'd recommend Chill AC to anyone with issues with their system and will continue to use this company in the future. The cost was a fraction to what most places charge. Shane was exceptional and seemed to genuinely want to help people out. Thanks again for the service and conversation Shane.”

“Shane was absolutely awesome he came out at 9pm to help me get my ac working when 12 other companies told me that they wouldn't come out. His pricing was awesome and he was overall just amazing. I definitely will use him for any and all A/C service from now on. I strongly recommend Shane and his company to everyone I know for A/c service now.”

“I wish I could give more than 5 stars. Shane was the only technician I called who didn’t attempt to schedule my emergency service call the following day. He promised to not go home until he had our A/C working properly. In addition, his service fee was over $100 less than most competitors. Upon arrival, Shane was friendly and professional. He quickly diagnosed the issue, along with sharing a few preventative maintenance tips with me. Lastly, Shane completed the job, shook my hand and said “ free of charge”!!! I was blown away by his generosity… There’s no doubt who will be on speed dial for all my HVAC issue in the future.”

“First off, I want to begin with I have had many technicians come through my house and I have never met anyone I can confidently trust not to screw us over or provide less quality work for a quick buck. Additionally, Shane is extremely knowledgeable and experienced. Shane provides the best quality of business from the moment he answers the phone until the end of a project. With this said, I have called Shane before when he owned a different company. His service was efficient and effective at a wonderful cost. Granted this was 3-4 years ago, and we happen stance called Chill Air and my husband immediately recognized him. We’re in a new home and encountering different issues. So this review will come in numerous phases. Phase 1: I called a few companies today around 530 pm. As expected, it’s “emergency hours” which costs more or we could have made an appointment to have our serviced. So, we would wait days living in a hellish 79 degree home just to be seen. By happen chance, I called Shane and he amazingly went out of his way to come to my house at 8 pm in a none emergency call. He spotted an issue within 30 minutes and provided phenomenal cost effective solutions to ensure our house was cooler than ir felt last year. Which is surprising! He was kind, very considerate, one of the most competent technicians I have ever hired, reliable and extremely trustworthy. I had a technician come to my house two weeks ago for the same issue and they didn’t even spot the same issues. Again, less quality of service for a quick buck. With Shane, it’s the opposite. He gives the best quality of service for an extremely generous price. Again, this is phase one. The is a multi-project review. I’m not one to write reviews, but this man has earned my effort and my business. He is now my permanent technician for as long as he is in service! Highly recommended!”

“I called for an issue with my refrigerator. Shane stated that he would come out at 4pm. He did not show until 5:15. He looked at my refrigerator and said it was the compressor. He was not sure how much would cost and needed to do some research. He said he would contact me the next day. I heard nothing from him. Called multiple times with no response. I am so lucky I did not pay him.”