James Thompson A/C & Heating
HVAC Contractor · Killeen, TX
About
James Thompson A/C & Heating runs their HVAC operations from Stephenville, Texas. Jim and his crew handle all kinds of heating and cooling jobs around the area, from fixing broken air conditioners to getting furnaces running again. They've been helping folks with their systems for years, including tough situations like getting an uncle's unit going on a weekend when he was sick. The company stays ready for calls from homeowners who need reliable HVAC service in Stephenville and nearby spots like Gatesville. Texas summers can knock out cooling fast, so having someone local who knows the equipment makes a difference.
Jim and his team take on service calls for air conditioners that stop cooling and fans that freeze up, often showing up the same day to check the unit on site. They carry parts to swap in right away if something like a compressor or fan motor has failed, getting the system running again without extra trips. One customer had them out to restart a sick relative's AC during summer heat on a weekend, while another got help with a parent's unit and later their own air conditioner and furnace. In Gatesville they reached a home within thirty minutes of a Thursday afternoon call to unfreeze a fan, and they fixed another AC with a new part by midday after a morning notice that it wasn't cooling.
Homeowners keep coming back because the work holds up solid without surprise charges on the bill, and the crew explains what needs doing in plain terms. They earn solid marks on quality for jobs that last and on price for staying fair on parts and labor, though response times land a bit lower when schedules fill up during peak heat. Folks note the straightforward approach and how the repairs actually solve the problem instead of patching it over. DIRT Score 4.18 from 24 reviews on Finds.
DIRT Score Breakdown
24 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Jim and his guys are good people. They helped get my deceased uncle's a/c going on a weekend 2 or 3 years ago. It was important to me because my uncle was very sick with cancer and it was in the summer. Another time, they helped my parents get their unit up and going. Now, I'm having my a/c and furnace replaced by him and he's really been good with staying in contact and pricing. All of his guys I've met have been good at what they do. I'd recommend them to anybody in need of a/c and heating issues. A+ in my book. Came back to add a little more. Jim is the one that did most of the work on my system and I can tell you this. His craftsmanship is second to none!! I have the old metal ducts that run through my attic. Instead of duct board.. Jim fabricated by hand using sheet metal to join from the coil to the duct entrance and it's sealed tight as a drum and then he cutout insulation and wrapped that on the outside leaving nowhere to leak air. Absolutely pleased above and beyond with his experience, attitude and drive to see a job done above and beyond what another installer would do! A++++++ Thank you Jim, Josh and James!!!”
“Jim and his team met and exceeded our expectations. We called around 10:45 am when we noticed the AC was not cooling. Jim had a team member at our home around noon to access and see if it could be fixed at that point or if parts were needed. AC unit was back up and cooling by 12:15 with new part installed. Many thanks to Jim and his team! Will recommend and use their services again!”
“Our fan froze up on our air conditioner 3pm on a Thursday afternoon. I was sure I wouldn't find anyone to come to our home in Gatesville. On a chance we called Jim's heating and air. Not only did they come that day but within 30 minutes! They were fast and very professional and got our ac working perfectly. The cherry on the top was they charged us a very reasonable fee for their work! Will definitely call them for all our account needs and highly recommend them. Thank you Jim's heating and Air!!!”
“Jim is the absolute best! I have used his company 2x and it was always very forward, no hidden costs. He does fabulous work and I recommend him above any other HVAC.Thank you Jim!”
“After showing up over 3 hours late, the tech took over 4 hrs to finish, and made the air conditioner worse than it was. My house won't cool under 80°. After 5 hours of it running its only got hotter in my house! I will say your business is only as good as your employees represent it. Sorry for the bad review, but I'm quite irritated at the situation. The outside unit is not even running. Jim continues to hang up the phone instead of continuing the conversation!”
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