
Capitol Cooling LLC
HVAC Contractor · Kyle, TX
About
Capitol Cooling LLC handles HVAC work as a contractor based in Kyle, Texas. Scott runs the operation as owner and leads the service calls along with support from office staff like Katie. The company takes on residential and commercial jobs that cover HVAC installations, repairs, and maintenance along with AC and heating work plus indoor air quality services. Reviewers note the business covers the Austin area with a focus on south Austin locations and keeps standard weekday hours from 8 AM to 6 PM while staying closed on weekends.
Customers call them for problems such as AC units that stop blowing cold air, loud noises from systems, capacitor failures, coil leaks, and full replacements on older equipment. Scott often handles the initial visits and fixes, while Saul has completed installations and Louis or Matt have managed repairs and checks. Reviewers describe cases where a new indoor and outdoor unit went in after prior attempts with refrigerant failed, or where a quick coil repair and recharge restored cooling in under an hour. Maintenance visits also come up often, with explanations of system condition and options laid out clearly before any work starts.
The company answers calls and texts fast, sometimes right after regular hours or on a Sunday, and sets up appointments for the next morning even during heat spikes. Reviewers mention reasonable rates, honest assessments that avoid extra charges, and clear communication from both Scott and Katie. Service stays limited to the Austin region with weekday availability only, and technicians show up on time to finish jobs without delays.
The business holds a 4.9 rating across 147 reviews. Common points in feedback include quick responses, thorough checks, honest pricing, and reliable fixes that keep systems running through Texas heat or winter issues.
DIRT Score Breakdown
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What Customers Say
“I love Capitol Cooling and recommend it to anyone who asks. Scott is friendly, efficient, great at explaining what's going on and what needs to be done. Katie in the office always picks up the phone and is super friendly and helpful. It's always a pleasure dealing with them.”
“I live in an apartment complex, so when my A/C stopped blowing cold air during the hottest week that we've had this year, and after many attempts of putting freon in, and nothing was working. The maintenance staff asked for professionals to come and look at it. Luckily, my management called Capitol Cooling to the rescue. Scott arrived and was very thorough, polite, and very professional. Come to find out he's the owner. Then he submitted the bid and my apartment complex approved it. I got a new unit inside my apartment and a new A/C unit outside my apartment. Saul was the one that came to do the installation. I've never had a chance to watch somebody put in an A/C unit. I thought it was just simply take it out of the box, and put it in kind of thing. Oh my goodness, I was so very wrong. There are so many skills and detailed things that you have to know in order to do this job. I was extremely impressed with the quality of work, and the thoroughness of the work. Everything was perfect. It looked beautiful once it was done. They cleaned up after themselves, which people don't do that anymore. It is a very up and up great company. They are very honest, friendly, beautiful nice peop”
“Capitol Cooling was very responsive to my late call and were able to schedule a service quickly. Louis, the technician, was very professional and efficient and got the job done! 👍🏼”
“Scott serviced my AC in the middle of the Texas heat and did a fantastic job. Very thorough, detailed and provided excellent customer service. I'd recommend him to family.”
“Scott came out to assess my 28 year old HVAC and discuss a plan for replacing it. He was thorough and knowledgeable about the system, and also spelled out the options so I could make a plan that fit my budget and my schedule. I wish all service companies ran their business this way and hired true professionals! I’m so grateful they were recommended to me by a happy customer.”
“Scott was awesome! And his assistant Katie who handles booking was great as well! I reached out yesterday evening and she texted me within a few minutes, even though it was after their regular business hours, and we were able to schedule the appointment for this morning super smoothly, easily and quickly, and then Scott came out this morning. He did a thorough examination and cleaning of our system and made helpful recommendations, was very nice and friendly, and very honest about pricing without trying to oversell or over charge. Really appreciated everything and highly recommend reaching out to Capitol Cooling for any hvac needs! They also have a great maintenance service plan for 2x a year at what I think is a very reasonable price. Thank you Scott and Katie! Awesome business awesome people, 5 star service and experience!”
“Both Katie and Scott were communicative, easy to work with and got out to see me quickly during a heat spike. I definitely plan to work with Scott again on upcoming projects.”
“Scott is truly the best when it comes to your HVAC! Quick response, diagnosis and very reasonable rates! Our experience has been first class!”
“Scott and his team are always so Professional, personable and the real deal! Great prices! You will never be disappointed. And if you are, it’s probably your fault! 🤭😂 10/10 top notch HVAC services in the south Austin area. We’re lucky to have him and his team!! 🔥🚀”
“Scott was pleasant and professional! Scott and Lewis came out for a preventative maintainance call, and did a wonderful job! Everything done was explained in detail, and I recieved an email with write ups & photos so I did not have to memorize every step completed. I would absolutely reccomend them!”
“Scott Clark was very nice, diagnosed our problem, and fixed it quickly. He also explained what had gone wrong. We are very happy with your service and will call you again when a need arises.”
“My AC started making loud noises last night at 9 pm. I texted Capitol Cooling thinking they would text me back this morning. Well they responded right away and had Scott arrive at my house at 9 this morning!!! He fixed the problem quickly and is so nice and courteous. This is a great company!!”
“Hi. We had two new ACs installed a few years ago and our upstairs stopped feeling "cool." We called Capital Cooling and they sent Matt out to check. He quickly identified a leak in a coil and repaired it and recharged our system. Problem solved in less than an hour. I am writing the review because Matt took the time to pull us aside and explain how the AC works, why it fails, when it fails, and how to keep ahead of the problems. So, excellent customer service imho.”
“Scott's great. Got in there and took care of us right away, saved us a ton of money. We'll be working with Capitol Cooling going forward. 🙌”
“Scott was fantastic. Communication, punctuality, service is all top notch. Would highly recommend!”
“Had a unit go out over the weekend…Katie responded on Sunday and set up an appointment with Scott on Monday morning! Back up and running!”
“Looking for on time, honest, friendly service? Scott and Capitol Cooling LLC are your go to. Couldn’t be happier with our choice. Scott showed up on time, diagnosed and repaired our a/c capacitor the same day!”
“Scott and Lewis were quick to respond to my call. Came to check out my AC, and gave me a quick solution. Really appreciate their due diligence. Would highly recommend them to anyone looking for a consistent experience.”
“Scott and his team are great! Reliable, efficient, knowledgeable and friendly.”
“We had an issue with our HVAC in the cold days of Winter. We had 3 companies out a total of 7 visits to try to assess the problem. The problem started after the first (very large, national) company did a very cheap (loss-leader promo) "tune up"-- I sure hope they didn't break something on purpose...I have no way to prove that...but the timing is suspicious. I had that same large company come back out to check it again, and they sent a "comfort specialist" out to tell me that I needed a "whole new system" anywhere from $11-14K. Then I had another company come and access and they, unfortunately, were not able to finish the job. It was finally Capitol Cooling that got us back up and running for under $1000. Their communication was very good, they were very friendly, and I was very pleased with their service. Thank you, Scott and your team!”
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Capitol Cooling LLC
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