CSR Air Conditioning & Heating

CSR Air Conditioning & Heating handles HVAC work in Lakeway, Texas. Roger runs the crew and takes care of air conditioning repairs, furnace repairs, new unit installations, maintenance visits, drain line cleanouts, and capacitor or compressor fixes. The company also handles commercial heating and cooling jobs along with warranty checks on existing systems. Reviewers note the team covers spots like Cedar Park and Leander through their listed service routes.

Customers call when an AC quits during summer heat or a furnace needs attention before winter. Roger shows up for same day or next day fixes on motors and low refrigerant, clears blocked drains fast, and runs annual servicing that keeps older units running longer. Chris helps with scheduling while John teams up on diagnostics and part swaps. Folks describe Roger spotting extra issues like attic venting without pushing extra work, ordering warranty parts ahead of time, and walking through readings and temperatures so owners understand the fix.

The crew works weekdays from seven thirty in the morning until five in the evening and stays closed on weekends. Roger answers voicemails and texts after hours to set up Sunday morning arrivals or emergency slots when other shops turn jobs away. Reviewers say he keeps appointments on time, replies to emails and texts right away, gives straight options on repairs versus replacements, and keeps costs down by checking for warranty coverage first. They serve the listed towns around Cedar Park and North Austin with quick response on short notice calls.

Google shows a five star rating from one hundred seventy reviews. People keep mentioning the same points across years of use: honest calls on what needs fixing, quick and clean work, clear explanations, and no pressure to replace whole systems when repairs will do.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I had a great experience with CSR Air Conditioning and Heating. Roger and his team was professional, punctual, and knowledgeable from start to finish. They took the time to explain the issue with my system, provided honest recommendations, and completed the work efficiently. Their customer service was excellent, and they made sure everything was working properly before leaving. It's refreshing to work with a company that values quality workmanship and treats customers with respect. I would highly recommend CSR Air Conditioning and Heating to anyone looking for reliable HVAC service.”

“I've used CSR AirConditioning & Heating several times. They do regular maintenance of my HVAC systems but they've also come to fix emergency issues. Roger is fantastic. He's honest and will point out issues he sees that are beyond the scope of his work (e.g. attic venting issues, etc.). More than once he's made space in his calendar to come help address emergencies. It is refreshing to find someone honest and that cares to do things right.”

“We have used this company for several years and they are the best in the area! We have had these AC units for 18 years and that is due to their professionalism and attention to making our units last as long as possible. Now we have come to the cross in the road and their suggestions are spot on. We need a new unit and wouldn’t think of using any other company! Local Cedar Park!!”

“Roger performed an AC check and a repair on my furnace. He was very personable, professional and responsive to all text and email communication. I will continue to call CSR for all HVAC system repairs.”

“Today is closing day! And yet, an AC issue popped up, Roger came to the Seller's assistance and replaced the part. And, today is still closing day! Thank you so much, Roger!!”

“Roger came out on super short notice the next day after I had called their company right before closing hours. When he came he was extremely professional and patient when explaining the issues. We were looking at a week wait for a warranty part, and he ordered the part for us even without knowing if we would choose his services. This is a company that definitely values your time and money, and I would recommend them to anyone!”

“We’ve been using CSR for years & Roger has always been great. Repairs and maintenance are done quickly, and we have never felt he was trying to sell us something we don’t need. Absolutely recommend.”

“Amazing and friendly service! He knew the problem immediately and within 15 min everything was done and replaced!”

“This is the second time Roger and his team have visited our house to assist with fixing our AC, and they have done a remarkable job! The first time was urgent, we gave them a call, and they gave us an appointment right away when no one else would.They came in on time, Roger was very knowledgeable, he gave us a diagnosis and got the job done in no time. We are so grateful and very pleased with all the experience.”

“Chris was instrumental in helping us schedule servicing with his team. Roger, the manager, reached out to me immediately with same day scheduling, while other providers often can’t schedule for days!!! Roger and his great crew showed up, evaluated the issue with an A/C unit not functioning and quickly went to work. Roger was able to show me exactly what was happening with his tools measuring readings and temps, ensuring that I knew what services were being done and why. It was a great education in our system and detailing steps how we can help prolong the equipment. 10/10 from scheduling, to communication, to servicing, and the pricing was great! Thank you, Chris, Roger, and Team!”

“My AC quit working on Saturday evening (of course). I called and left a voice-mail (because it was after business hours). I received a text later that night, from Roger, that he could be at my house Sunday morning. Roger was on time and quickly fixed the issue (fan motor capacitor and a little low on freon). Roger is very experienced and professional.”

“Extremely knowledgeable and very customer oriented. Roger is straight forward, honest and does what he says he is going to do when he says he going to do it. He quickly determined my issue and developed a plan with options that worked best for us. There was no trying to force fit something that was not needed or costly beyond what was needed. Very refreshing to find someone like this is this business today.”

“CSR is AMAZING! Roger & John came out to check my drain line and had it cleared out in record time. I highly recommend CSR for your HVAC needs.”

“Roger and John kept their appointment and showed up on time! Their teamwork diagnosed our HVAC defect quickly. Roger shared the results with me, suggested a solution and replaced the defective part. In and out in approximately 1 hour. Keep up the excellent work ethics.......”

“We were so pleased with our experience with CSR! We were recommended them by a neighbor when our AC was struggling to keep up mid-summer. Roger & John checked every aspect of our system, explained all of the concerns they had, answered any questions I had, and were quick to check for warranty info on our unit to help keep costs reasonable. We had missed some important aspects of maintenance that were making the unit lag and they let me know how to address those affordably! We will certainly be utilizing CSR for consistent maintenance for our HVAC. It's comforting to feel like you can trust a company and its representatives for honest and affordable care!”

“Roger at CSR comes twice a year to maintenance our HVAC system and is available for repairs if needed. He does a great job and we have been working with CSR for over 7 years. We highly recommend him and CSR!!! They are amazing!!”

“Update - just another reminder that these guys are the best in the area. It's summer and you need to get your AC system serviced. Trust me, it's time. Call CSR and get your system serviced, it won't cost you an arm and a leg, they'll check everything and you'll have some piece of kind about the status of this mission critical system.to your home. These guys are great. they’ve been servicing my A/C system here in Cedar Park for years. Roger is especially brilliant and can diagnose and fix anything wrong. They’ve done big and small jobs as well as the (very important!) checkups and servicing for these mission critical systems for our home. This is Texas y’all it’s HOT, these are the guys you want to make sure you stay cool.”

“We got quotes from several different companies to repair our leaking evaporator coil, and CSR was the lowest quote, and the only one who really thought replacing the coil was an option, rather than pushing us to do a whole new HVAC system. Would happily use them again.”

“CSR is who we use for our North Austin locations. Rodger is a stand up guys. Tells it like it is and gets the job done. Total trust with this company!”

“Roger came out same day and repaired a few things for us. Due to the age of our unit we were worried it might be time to replace, but he took his time, made the repairs and walked us through everything we should look out for going forward. Roger is very honest and cares about his customers. Will definitely be using him again when the time comes.”