A & A Air Services

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“Most of the time I would say, I don’t know where to start, but here I know exactly where to start. I had initially hired from a recommendation another company and that company had done was bypassed a gas valve because the safety wouldn’t allow the furnace to stay running because the heat exchanger was cracked. This I was completely unaware of and didn’t understand why the flame would consistently go out especially if there was any strong wind. After running in circles with that company, I simply picked up the phone and contacted. Mindy and within a day. They had a technician diagnosed the actual problem was a cracked heat exchanger. The tech notified me that it was truly a safety concern having the safety bypassed, and the unit would still go out within a day. They had advised me that the unit would need to be replaced, and since the unit was from 1981, there really wasn’t much complaining that could be done at that point on my end age is age. We had them order the unit and in less than seven days the unit was installed, corrected and no more problems. They installed a new roof jack to go with the new unit through our roof. They completely cleaned up after themselves and hands-down was just an exceptional experience. Which I was extremely thankful for because this is a rental unit of mine. Thank you for a smooth, cost effective, corrective transaction. It doesn’t get any better than that.!”

“Very happy with A&A Service Company. We have 3 geothermal heat pumps and we switched our servicing to A&A which was the best decision we ever made. We have had 4 different very knowledgable techs take care of us - all trained in geothermal. The most recent visit identified 2 capacitors needing replacement and the need for more coolant on one of the units - all covered in our annual service contract. Very friendly, good communicators and well organized.”

“A&A is the best heating and air company I've hired, and I have used 2 others from the Lewes/Rehoboth beach area in the past. They are there when they say, have great communication prior and after, and have always made me feel like a priority. Every tech that has visited my house typically calls first to let me know they are on the way and treats my house as if it were their own. When I had them do my new double Trane Units several years ago, they were competitively priced and installed in short order. The service after the sale is key, and they are top notch. One other thing, their annual service contract is worth it. If something goes wrong and it's hot or cold outside, you are a priority to them and they respond promptly. Can't go wrong with A&A. Anthony Mendez, Milton, DE”

“Our A/C didn't want to come on. I called A & A the next morning and were added to the schedule the same day. Mike was awesome. We explained what was going on and he checked everything. When he left our A/C was working great. I would definitely recommend A & A Air Services Inc for any maintenance or repairs that may be needed.”

“We had A&A install a geothermal system and maintain with them a service contract on the system. The installation was on time and the workmanship and cleanup were great. They've also been super responsive under the maintenance contract, including spending an hour with me on the phone on a Sunday night (without charge) instructing me how to clear a blockage in the drain, which was above and beyond the call of duty. I highly recommend them.”