D-Kate, Inc.

D-Kate, Inc. operates out of Lamar County, TX as a local HVAC outfit handling heating and cooling systems for homes and small businesses around the area. They take on the usual calls for breakdowns when the Texas heat kicks in or winter brings sudden cold snaps that strain units. The crew deals with routine maintenance and emergency fixes without any fancy extras, just showing up to get systems running again. Homeowners in Lamar County often deal with dust buildup and humidity issues that wear down equipment fast, so this kind of work stays steady year round. No big corporate setup here, just a straightforward group focused on the trade.

They handle service calls for air conditioning repairs and heating checks, sending techs out to diagnose problems on site and make fixes where possible. Reviews mention quick arrivals at jobs, with one customer noting they get to the site fast and do solid work on whatever needs attention. Another highlighted a helpful team that answers questions during visits. There was even a call about ice cream machines that the phone staff tried to address even though it fell outside normal HVAC jobs. The process starts with a call to set up the visit, then the crew shows up to sort out the equipment without dragging things out longer than needed.

Feedback from customers splits between those who liked the fast response times and helpful crew members on jobs versus others who ran into attitude problems from the person answering the phone. Some gave high marks for professionalism on site and getting things sorted without hassle, while a few called the whole experience unprofessional based on how calls were handled. This mix of speed and quality praise against communication complaints adds up to the current standing. DIRT Score 2.93 from 11 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“The person on the phone was very nice. Even if they could not fix ice cream machines.”

“Very unprofessional!!! The lady that answers the phone really has a bad attitude. Never ever will i take my business here anymore.”

“They do a great job and get to the site quickly”

“Very helpful team of people!”

“Always got the parts in need”