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Axis Air Conditioning & Heating Llc

HVAC Contractor · Lampasas County, TX

Residential
4.5

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161 reviewsView on Google

4.3

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What Customers Say

Axis Air Texas gave us the best experience in upgrading our A/C systems we got two units. And Justin the owner made it very easy for us to transition to our new systems. We didn’t have to do anything him and his team took care of everything fast and very efficiently. He’s did everything in the same day, and he and he’s team explained everything from how to use the thermostats and how the warranty works. Very friendly and respectful I’m very happy and pleased with him and his team. I hope that he’s services are always available because with a business like his there’s no other business to go to. Thank you Justin.

Huge shoutout to Axis Air for getting my new AC unit installed. The whole process was smooth from start to finish. Their team knocked it out quick, and made sure everything was running perfect before they left. Super professional and easy to work with. Definitely recommend them if you need any AC work done.

Excellent service from start to finish. They completed maintenance on both of our A/C units thoroughly and professionally. The technician was on time, knowledgeable, and explained everything clearly. Both systems are running much better now, and the whole process was smooth and efficient. Highly recommend for anyone needing reliable A/C maintenance!

We had a great experience with Axis Air. Our A/C gave out right in the middle of a heat wave and this team responded to our inquiry right away and not only were they quick to respond, they gave us options to replace our A/C. They went above and beyond to make sure our new unit was installed within 48 hours after the initial consult!

I had Axis Air install a complete new RUUD system in my home, including upgraded copper lines through the attic. From the start, Justin was easy to communicate with, transparent about pricing, and very responsive when a blower issue popped up after install. He personally followed up and replaced the blower assembly without giving me the runaround. I also appreciated that he didn’t submit the financing paperwork until the issue was resolved — that says a lot about his integrity. There are some 1-star reviews floating around, and I’ll be honest — I don’t really get it. For example, I received my air filters right at the time of install, no hassle. If someone’s upset over a delay in getting filters and they rate the entire company 1 star because of it, that feels petty — especially when the system works and the install went fine. No company is perfect. The exterior lineset cover install was just okay, not great — but certainly not worth deducting a star. I could have made an issue out of it, and I believe Justin would’ve addressed it, but I don’t demand champagne service on a beer budget. Their price was thousands less than a competitor (King's Aire was nearly $3K more!) and still included everything I needed: new indoor and outdoor units, new lines, permitting, and a solid warranty from RUUD. At the end of the day, my house is cold, my unit is under warranty, my monthly payment is manageable, and I dealt with a team that didn’t ghost me when something wasn’t perfect. That’s what matters. Highly recommend if you’re looking for honest work at a fair price and understand what realistic expectations look like.

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