Twisted Air Refrigeration & Air Conditioning LLC

Ruby's Air Conditioning runs HVAC operations out of Webb County, Texas, where the heat and humidity put constant pressure on home systems. This family-owned outfit has handled heating and cooling work for over thirty years as a Lennox Premier Dealer with fully licensed and insured crews. They focus on residential and commercial jobs, keeping units running through emergency calls, routine checks, and full replacements. Homeowners in the area know the weather can knock out comfort fast, so the company stays available around the clock to address whatever breaks or underperforms in local houses and businesses.

Their crews take on everything from after-hours repairs on Sundays to annual tune-ups and new unit installs. Juan has shown up late at night or on weekends to walk customers through exactly what needed fixing before getting the job done without dragging things out. Eddie has handled service visits by explaining maintenance steps in plain terms so owners can keep their systems steady afterward. Two-man teams have gone through entire homes to check equipment thoroughly and answer every question on the spot, while earlier installs from 2021 continue running without issues years later. They cover heating fixes, cooling restorations, and indoor air quality work across Laredo and the surrounding county.

Customers keep coming back because the crews show up when promised, explain the work clearly, and finish without leaving loose ends, even if one or two visits drew complaints about timing or manners. Reviews highlight steady dependability on tune-ups twice a year, friendly explanations during service, and systems that hold up long after installation. Speed on emergency calls and straightforward pricing also get mentioned often alongside the quality of the repairs themselves. DIRT Score 3.52 from 17 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My AC unit outside stopped working. The house was getting really hot, around 85 degrees. It was a Friday night around 9pm, I called Ignacio and he showed up within the hour, found the problem, had the replacement parts in his truck, and fixed our unit. Highly recommend him for any AC job!”

“Called a different company on Tuesday, they filled it with freon and left. AC broke again on Saturday and I called Twisted Air. They responded on a Saturday afternoon, fixed the problem which was a leak, and got the unit running correctly and its probaly as cold as when it was brand new. Thanks!!!”

“Ignacio was super quick and helpful. AC was diagnosed and repaired under an hour in the late evening! Highly recommend him!”

“I noticed that my AC was only blowing hot air around 8-9pm. Tried seeing what the problem was and couldn’t fix it. Every AC company I was recommended was closed. Decided to search for a 24/7 option here in Laredo and this business was the first one to show for me. Thank god for that! I called him at 10:55pm and he was here at my house by 11:25pm. He fixed my issue in less than 45 minutes and was wonderful, kind, and respectful. I can’t recommend Ignacio enough. He even took the time to show me what the problem was and how he fixed it. He will be my go to for any future problems with my AC unit. You can’t go wrong with him! 😊”

“Absolutely outstanding service! Ignacio Rodriguez, the owner of Twisted Air, Refrigeration, and Air Conditioning, went above and beyond to help us on a Friday night emergency. Within just an hour, he was at our home—prompt, professional, and fully prepared. Our AC unit had completely stopped working due to a burnt-out transformer caused by an exposed wire, and Ignacio wasted no time diagnosing the issue and walking us through every step of the repair. What really stood out was his honesty and clarity—he didn’t just fix the problem, he explained exactly what went wrong and how he was going to fix it. It’s rare to find someone who is so courteous, knowledgeable, friendly, and efficient all at once. Ignacio clearly takes pride in his work, and it shows in the level of care and precision he delivers. If you’re looking for someone you can trust with your AC or refrigeration needs, don’t hesitate—Twisted Air is the real deal. Five stars isn’t enough for the kind of service we received. Thank you, Ignacio!”