Frost Air Conditioning & Heating Company

Frost Air Conditioning & Heating Company operates out of Amarillo, TX as a family-owned HVAC outfit that has handled heating and cooling work in the area since 1955. The business focuses on keeping homes and businesses comfortable through the hot summers and cold winters that hit the Texas Panhandle hard. Led by Sam Melson, the crew sticks to straightforward repairs and installs without overcomplicating things. They cover everything from basic furnace fixes to full system replacements and handle both residential and commercial jobs across the city. Homeowners in Amarillo know the name because the outfit shows up when the weather turns extreme and systems fail.

The team takes on HVAC installation, heating and furnace repair, air conditioning repair, duct cleaning, thermostat work, and indoor air quality upgrades. When a unit needs replacing, they send someone like Selvim out first to walk through options in plain terms, then bring in a crew the next day that might include Jonny, Marlon, and Gus to get the job done fast. Calls late on a Friday get scheduled with technicians such as Diego, who shows up on time even for weekend slots and lays out repair versus replacement choices so the customer can decide without pressure. Crews with names like Marlan, Johnny, and Marvin arrive exactly when promised for installs, and they handle emergency calls where an AC quits in the middle of summer heat. This approach covers preventative maintenance and commercial services too, always with the same direct style.

Homeowners keep coming back because the work holds up, the crews move quick on repairs and installs, the prices stay reasonable, and every step gets explained clearly from the first phone call through completion. Reviews show consistent praise for how fast they respond even on short notice, the solid quality of the fixes, the fair costs compared to bigger outfits, and the way technicians communicate without any runaround. That record adds up across hundreds of jobs in Amarillo. DIRT Score 5.0 from 344 reviews on Finds.

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“We contacted Frost Heating & Air to replace our A/C unit. They sent Selvim to inspect and review our options. Selvim, who was knowledgeable, made it easy to decide what I needed. The crew came out the next day. The crew included Selvim (Team Leader), Jonny, Marlon, and Gus. I was immediately impressed because they moved like a well-oiled machine, a crew on a mission. They knew exactly what they were doing. My mom and I thought they were very nice and polite. They were fantastic and were able to get the job done in one day. I should add they were able to beat everyone's quote.”

“I called Frost late on Friday afternoon. Ashley scheduled Diego to come see the next day. Other companies wouldn’t let me book a weekend or evening appointment. Diego was very thorough and gave me multiple options for repairs or replacement. I decided on Sunday to replace my system and it was installed on Monday by Johnny, Marlon and Marvin. Everyone on the Frost team was a pleasure to work with. Happy to do business with them!!”

“After a “big name” A/C company booked and cancelled, then booked and no showed the next day we called Frost. They booked us next day appointment with Diego, who showed up exactly on time. He booked us a super fast next day install, which his crew Marlan Johnny and Marvin also came for exactly on time. After the work was done Ashley in the office helped us complete the transaction in a very efficient and professional way. Thanks to the Frost team!”

“We are so glad Frost was recommended to us. Their service has been superior in every way. From the quick and friendly person who answers the calls to the very capable and polite technicians sent to our home. When our AC went out, a great technician was sent out within hours. Warranty work was needed. Major parts were ordered. At 9AM Marlon and Marvin came out and installed everything to get us up to full capacity and then they stayed long enough to test and make certain that the entire system was functioning properly. They were respectful of our time and understanding of the situation we had with a new rescue puppy. Great people!”

“A coworker recommended Frost to me after I had another company come out and tell me that I needed to replace the fan motor and that my AC unit also needed to be cleaned but it would cost me $300!?!? Had Frost come out and Diego serviced my AC and told me everything looked good and that I didn’t need to replace anything. Diego is very professional and goes above and beyond. Highly recommend for any one looking for an honest and reliable AC company with reasonable prices.”