Brummell Air Conditioning &
HVAC Contractor · Longview, TX
About
Brummell Air Conditioning runs as a locally owned outfit based in Camp County, Texas, with a focus on residential and light commercial cooling systems. They cover Pittsburg and stretch into Titus, Camp, Franklin, and Morris counties where homeowners call when other crews give up on stubborn breakdowns. The shop keeps regular hours Monday through Friday from eight in the morning to five, handling service requests on that schedule without fancy add-ons. Recognition in these counties comes from stepping in after other HVAC companies left systems sitting dead for days on end. Their work stays grounded in getting air back into houses and small shops through direct fixes rather than drawn-out processes.
They handle full unit replacements, same-day diagnostics, and repairs on equipment that others declared finished. One case brought an air conditioner back online in under an hour after two prior outfits walked away, with only the service call charged during peak summer heat. On a holiday they swapped an entire system for a family that had gone five days without cooling, showing up early to finish the job. Technician Reggie once pulled over roadside to check a failing unit and nailed the diagnosis in ten minutes. Kerry Rosenberry noted repeated visits for assorted issues where problems got spotted fast and corrected at prices that stayed fair without any questionable extras. Calls cover everything from quick part swaps to complete installations when the old gear quits during Texas summers.
Customers rate the crew high on response speed, with consistent notes on showing up when promised and sorting issues without padding the bill or pushing unneeded work. Praise centers on accurate calls that avoid extra repairs, straight talk on costs, and reliability even during holiday outages or busy seasons. Reviewers mention trust built over years of fair dealings and solid results on cooling jobs across the counties. A few experiences fell short on follow-through, yet the overall pattern holds on quick action and honest pricing that keeps folks calling back. DIRT Score 4.33 from 24 reviews on Finds.
DIRT Score Breakdown
24 reviewsView on Google →
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What Customers Say
“We've dealt with them for various issues and they've always been as prompt as possible, were able to quickly diagnose the problem, and fixed the problems for a fair price. Nothing has ever seemed questionable and we've never felt overcharged. It's nice to find honest people you can trust.”
“The seller had this company service the ac before we bought the house and moved in! This is what we found after taking the cover off! These pictures tell the rest of the story. The ac still doesn't work!”
“This company used to be the best HVAC service in and around Titus, Camp, Franklin, and Morris counties. I had tried nearly every HVAC company in the area before discovering Brummell’s, and I was always left dissatisfied I'm torn writing this. For years, Brummell’s was the only company I'd call. They were my heroes—they literally rescued an AC unit that two other companies had declared "dead." One wanted a complete changeout for a "fried board," another charged me $275 to misdiagnose a "blockage" and call my Ecobee junk. Brummell’s arrived in less than 24 hours (during peak season!), fixed the unit in an hour, and only charged the service call. They brought back to life what others deemed irreparable. However, my recent experiences have been the complete opposite. They left an old plenum in the attic, complained about the job, and—most importantly—couldn't find a persistent leak after two visits. They charged me for refrigerant but didn't seem willing to do the thorough investigation to find the root cause. I'm leaving three stars out of respect for their past integrity. I hope they can return to their former standard of excellence. It's still worth calling them for a second opinion, but my recent experiences have been sloppy and disappointing.”
“Brummell came on a holiday and replaced my whole unit, after going 5 days without A/C, and having them show up early the morning of installation, was awesome. We have used them for several years, and will continue to use them. They are great people and very helpful.”
“Such a helpful and genuine guy! Fixed my AC in literally 10 minutes, after I flagged him down going down the road! Lol So thankful Mr. Reggie was willing to help me! Good rates!”
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