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Charles Warren A/C & Heating

HVAC Contractor · Longview, TX

Residential
5.0

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1513 reviewsView on Google

4.9

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What Customers Say

George our repair tech did an AMAZING job. He explained everything in great detail. He also explained how the program worked for long term maintenance. He climbed on the ladder, changed the filter, got into the attic, fixed the ductwork, and kept me informed through the entire process. 100/100 definitely recommend, especially having the yearly subscription, because then you pay once and don’t have to worry about it, other than providing filters for changes.

I can’t say enough good things about the service I received today. Greg was professional, efficient, and incredibly kind throughout the entire process. Having your AC go out can be a stressful experience, but Greg and AC Contractors made everything smooth and hassle-free. I’m so grateful they were able to diagnose and repair the issue so quickly. Thank you for the outstanding service!

Great experience with A/C Contractors. Justin came out to check my HVAC system that had stopped working properly. He checked the system thoroughly, and explained what was going on. He explained the available option really well and helped me get the best deal on a new system since the current one I had was too old to repair. I was able to get on their schedule pretty quickly and the guys that came out to install the new system were great. They worked out a couple of issues with fitting the new system into the old system’s space without worrying me. Once they were done they left everything cleaned up, they took the old system, and they showed me how to use and maintain the new system.

Bobby Sissom was the service tech that came out and he was great! Incredibly personable and very knowledgeable. Freon is EXPENSIVE, but when it's low and not cooling, you just gotta roll with it. The customer service from the initial call to the tech finishing up was absolutely top notch! Great people across the board!

AC technician, Johnny, did a great job. He was thorough, explained everything, was very polite and professional. Check up price was very reasonable. I have seen our 4" filters for $33 at Walmart, and considering the personal service, what I paid was well worth it.

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