Lumpkin Service Company Inc
HVAC Contractor · Longview, TX
About
Lumpkin Service Company Inc is based in Round Rock, Texas and specializes in HVAC services for the area. They cover heating and air conditioning repairs and upkeep for residential properties around town. Homeowners in this part of Texas often need reliable help with units that struggle against the hot summers and occasional cold fronts. The team shows up to address breakdowns and keep systems operating through the seasons without much fuss. Their work includes handling calls for parts replacement and system diagnostics when something stops functioning properly. Round Rock weather puts constant pressure on equipment so they focus on practical fixes that hold up over time.
Burl handles most of the repair jobs and works to resolve cooling or heating problems on the spot using available parts when possible. He shows up courteous and puts in the effort to sort out the issue without running up extra charges compared to bigger outfits. Customers mention he keeps things moving for those who rely on working systems for daily business needs and sticks around until the job is done right. Some visits involve pulling used components to get units back online fast while others require full checks to avoid repeat failures. The shop sees plenty of calls for quick turnarounds on units that quit during peak heat.
Customers give consistent credit to Burl for solid quality on the repairs and reasonable pricing that beats dealership rates along with clear communication during the work. Speed draws praise when jobs stay on track but some note longer waits at the shop or trouble getting quotes without a visit. Mixed feedback on how fast things move overall lands the company at this score level after dozens of reviews. DIRT Score 3.24 from 35 reviews on Finds.
DIRT Score Breakdown
35 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Burl, is great to work with. He does all he can to fix the issue and has always been courteous and helped any way he could. Pricing is very fair compared to any dealership and he knows what he is doing.”
“Could not get a quote over the phone for some reason, but the manager told me that he had some used parts and would take care of me and treat me right, so I had to go to the shop just to get a price. Then I waited an hour while they talked to friends before I could get helped, once he found an old used part to match mine he tried to charge me 75% of the new price! What a terrible experience. 🙏2”
“Burl is the best I've ever dealt with. I use my side by side for my business so it's crucial I get things done in a timely manner and get them done correctly. Burl has always done this for me and others I know that use his shop. He's busy, and there's a reason for it... he knows what he's doing and he goes above and beyond for his clients. His experience goes beyond any dealership I've dealt with- he has seen it all on all makes and models. Burl, thank you for doing honest, quality work and keeping us going! - Stephen Schwartz, Hortenstine Ranch Co.”
“this place is not good they take so long to get fixed i had to pick up mine because they never fixed it and got angry and refused to give worst place ever to go”
“Took my Grandfathers Four-wheeler End of February said that he could get right to it. For the next 2 1/2 months we would call once a week maybe once every two weeks but he would constantly say “You have 4 ahead of you.” Then the next week it was, “ I just ordered the part and should get it in next week.” We didn’t call for two weeks and then he said there were more in front of us. Btw he never even touched it other then moving it out into the rain and didn’t even help put the non-running four wheeler onto the trailer it’s not like he didn’t have a forklift just stood there but very rude and didn’t do jack squat it’s a waste of breathe and should really look at his reviews all the same other than his friends. I would recommend Spartan motorsports. We took it to them looked at it the day we brought it and told us exactly when we could pick it up wasn’t in his shop a week.”
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