Refrigeration Equipment & Service Co Inc

Refrigeration Equipment & Service Co Inc is based in Henderson, Texas, and specializes in HVAC services for homeowners throughout the region. Operating since 1957, the company has built a reputation for dealing with the heat and humidity that hits East Texas hard, keeping systems running through the worst of it. They work on everything from basic repairs to installing new units and setting up maintenance plans that catch problems early. With long experience, they know how to handle older equipment that many houses still rely on, offering straightforward fixes instead of pushing unnecessary replacements.

When a unit stops cooling or a motor fails, the crew at Refrigeration Equipment & Service Co Inc steps in with repairs that get things running again fast. They offer maintenance plans with regular cleanings and inspections twice a year, and techs like Dakota stand out for their knowledge during those visits. One homeowner had a central system motor die on a Saturday, and a technician called back within thirty minutes to arrange the fix. Another praised how the team stayed late into the evening until the job was complete, using clean trucks equipped with the right tools for accurate troubleshooting on heating and cooling problems.

Homeowners rate the work highly because repairs hold up without callbacks, response times stay quick even on weekends, prices come in fair with no hidden costs, and the crew explains options in plain terms before starting. Reviews mention reliable techs who show respect for the home, arrive prepared, and finish jobs right the first time, which builds steady trust over repeat visits. That record of solid results and honest dealings explains the strong marks across the board. DIRT Score 5.0 from 91 reviews on Finds.

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“Great company, Always there when I need them, no matter what! I've had them here until the job was done late into the evening. Technicians are always responsible, trustworthy, and respectful. They have clean trucks with the latest technology. great at troubleshooting, and affordable. I Wouldn't change a thing!”

“Great Company. Reliable and honest and they sell some of the best heating and cooling. Their repair guys are super nice.”

“I have the bronze service plan with RES and I have been well pleased with the bi-annual checks and cleanings. All the technicians I’ve met have been knowledgeable, professional and courteous, but Dakota has impressed me the most. I called another company last year and the tech looked at my unit and told me I needed a new fan motor assembly. Being a good judge of character and a handy man myself, I called RES for a second opinion. They sent Dakota and he found the problem in just a few minutes. It was incorrect wiring from when the unit was installed 10 years prior, by another company. He switched the wires and our system has been working great ever since. He came today for scheduled maintenance and changed the filter, disassembled, cleaned and re-installed the blower and motor and checked the entire system inside and out. I was given an information pamphlet about a cold plasma purifier but it wasn’t a pushy sales pitch, just good information on how to better clean the air in our home. I really appreciate a stand up business in this day and age, and I have to say RES and Dakota in particular have exceeded my expectations.”

“Have been dealing with the company for at least 5 years now. Very pleased with their services and personnel. Courteous, friendly, responsive and fair. Motor in our central system died on a Saturday. Even with going through the answering service, technician on call spoke with me within a half hour and arrived onsite when predicted. RES does good work and offers multiple payment options. Highly recommended!”

“From the moment I called I was treated with the utmost kindness. They were very professional and communicated everything to me clearly. The gentleman Dakota came out and was very courteous and professional. RES exceeded our expectations with our first experience with HVAC issues and we will continue to use them in the future.”