Sims Family Air And Heat Llc

Sims Family Air and Heat LLC runs HVAC work out of Longview, Texas as a family owned outfit. They handle heating and cooling needs for local homes and properties with a focus on air conditioning and furnace systems. Based at their spot on Ave B, the crew takes on jobs in the area where summer heat and occasional cold snaps put heavy demands on equipment. Homeowners turn to them for reliable service on units that stop working when temperatures climb or drop. The business stays grounded in direct dealings with customers who need fixes or setups without extra layers.

The team covers air conditioning repair and installation along with furnace work and maintenance calls. Alan has shown up for same day troubleshooting on systems that quit cooling and replaced a bad capacitor to get things running again fast. Other jobs include full checks on air conditioners that homeowners have relied on for multiple years plus indoor air quality help and new construction setups. They keep pricing clear from the start and explain each step so folks know what got fixed and why. Customers mention the crew handles last minute requests for Airbnb properties and regular houses alike while staying dependable on every visit.

Customers keep coming back because the work moves quick with same day responses and honest explanations that build trust. Quality shows up in knowledgeable fixes that last and fair costs that avoid surprises every time. Communication stays solid with techs who lay out the details plainly and return if something needs another look. Dependability and upfront dealings stand out across the reviews for both speed and price. DIRT Score 5.0 from 57 reviews on Finds.

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“⭐⭐⭐⭐⭐ I highly recommend Sims Family Air and Heat! Their pricing is very affordable, and the customer service was excellent from start to finish. They got to me as quickly as possible, had everything back up and running in no time, and took the time to explain everything they were doing. They also gave me a clear idea of what needs to be done in the future so I can plan and save. It’s rare to find a company that’s this honest, efficient, and affordable. So thankful I called them!”

“Had Alan out to the house to troubleshoot and sort out why the system wasn’t cooling. Turns out it was a faulty capacitor and he was able to get us up and running shortly after that. Great service, honest and straight forward. Would definitely recommend him to family and friends.”

“This is a wonderful company. They've come and worked on my air conditioner for a couple of years now. Very dependable. Very knowledgeable! And if you have an issue they will be glad to come back. Very honest. Locally owned and operated by a really wonderful family! Give him a call. Thank you so much in advance. We appreciate each and everyone of you!”

“Sims Family Air has been a huge asset to us as homeowners and airbnb hosts. Alan has always been able to accommodate same day and last minute requests. They have great pricing, always show up, are dependable and friendly. I am so thankful a friend told me about this company as we’ve consistently used them 2-3 years now and have never been disappointed.”

“Alan came and diagnosed my HVAC system correctly where 2 others had failed! He was really great at explaining what had gone on and was able to save my system where others just wanted to replace it. He also gave me some education on what to look out for in the future. It has been running flawlessly and I know exactly who I will be calling in the future. Thanks Alan!”