A-Arctic Air Conditioning & Heating Co

A-Arctic Air Conditioning & Heating Co runs as a family-owned HVAC outfit based in Georgetown, TX and focused on Williamson County homes since 1987. They handle heating and cooling work across Round Rock and nearby spots with a straightforward approach that targets the real problem instead of quick patches. Technicians stay NATE certified while the shop keeps an A+ BBB rating and stresses upfront pricing on every job. Homeowners in the area deal with hot summers and occasional cold snaps that put systems through real wear, so the crew sticks to solid repairs and installations that hold up over time without unnecessary add-ons.

Their daily work covers AC installation, heater repair, furnace maintenance, heat pump service, and ductwork fixes along with indoor air quality upgrades and Mitsubishi ductless units. One customer named Ginger noted how technician Chris spotted a radon gage reading in the red that other companies missed during a standard visit. Another review from Chris Greenwood described owner Shane stepping in to correct an initial install so the upstairs unit finally pushed out more cold air than before. Technician Jose earned praise from Tommy Townsend for thorough AC maintenance knowledge, while Kaiden Maendler highlighted office staff walking through home warranty details clearly during multiple service calls.

Customers keep coming back because the crew shows up on time, explains issues without jargon, and delivers fixes that last at a fair price. Reviews point to strong communication from both field techs and the front office, plus consistent quality on everything from basic tune-ups to full system swaps. Speed stands out when units break in peak heat, and homeowners appreciate the honest recommendations that avoid upsells. This steady record of reliable HVAC work in San Antonio area conditions builds real trust over hundreds of jobs. DIRT Score 4.96 from 478 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Excellent service from Chris and his company. Chris noticed that I had a Radon removal gage next to our HVAC system and it was reading in the Red. None of the techs from other companies noted this. He is very sharp and focused! Friendly and professional service! I will be using this company exclusively in the future. Thank you Arctic Air!”

“We had some initial issues with the installation, but the owner, Shane, did an excellent job getting everything done correctly. Our upstairs unit is blowing more cold air than it ever did before. I will definitely call Shane the next time I have any HVAC issues.”

“Great service by the technician, Jose. He was very friendly and knowledgeable about the maintenance for my a/c. Arctic Air always takes care of my heating and cooling systems, whether it be from their very good technicians to the owner, Shane Temple himself, coming to my house.”

“Extremely helpful and informative! I’ve had great experiences with their technicians so far, and their office staff has been beyond amazing in helping me make sense of our home warranty policy and how the coverages work. Highly recommend for all your HVAC needs especially if you have certain home warranties! 😉”

“A+++ We cannot say enough about this company. Our experience was wonderful with Melanie at the office, and with all the service technicians. They were responsive, listened to our needs, provided reasonable (affordable) options, and quality service. We had to replace our entire HVAC system and they did a superb job. I appreciated their honesty and I felt I could trust their opinions. They provided the kind of service we hear about from days past - where you feel taken care of. We feel like we are in a great place now with our system, and look forward to working with this company for any future needs.”