Jerry Bonner Plumbing Llc

Jerry Bonner Plumbing Llc works out of Lubbock, Texas and centers its efforts on HVAC services that include heating and air conditioning for residential properties. The company also manages the plumbing connections that often come with those systems, including water heater replacements and installations. They have been verified for handling specific equipment from established manufacturers in the field. Local homeowners reach out to them when facing problems with temperature regulation or related water flow issues in their houses. The team operates directly in the community and responds to calls about system failures that affect daily comfort.

Bonner Plumbing sends technicians to inspect problems like cloudy water limited to the master bath hot water supply. In one instance the tech drained the tank and replaced the anode rod to fix it completely. They handle after hours emergencies such as busted pipes that occur past five in the evening and get them under control fast. A full home clog was cleared in under an hour by the team on another job. Air conditioning issues get attention too when paired with plumbing needs though the approach from the older crew member left one customer unhappy with the initial contact. Years of repeat calls cover all sorts of heating and cooling repairs plus water heater work.

Homeowners consistently mention fast arrivals even after regular business hours and effective fixes that get systems running right again without extra costs or time wasted. The crew earns credit for being straightforward and capable when tackling heating, cooling, and pipe related jobs in Lubbock homes. Professional conduct and quick clog clearances receive good marks from several people who have used them repeatedly over the years. At the same time the single lower review points to an unprofessional start on a visit involving both plumbing and air conditioning. This balance across all feedback gives the company its standing. DIRT Score 3.55 from 15 reviews on Finds.

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“Bonner Plumbing came by to check on very cloudy water on our master bath hot water only. After talking with me and inspecting the system, the tech very astutely proceeded to drain the hot water tank and replace the anode rod. Problem solved!! What I thought would be a very expensive, time consuming and messy problem was fixed in no time. And since the water heater was under warranty, there was no charge. Couldn’t be happier with this experience.”

“This company was sent by management to my home for a plumbing and an a/c problem. This was the most unprofessional encounter from a service provider I’ve ever dealt with. An older man knocked on my front door, I opened it to not him introducing himself and letting me know who he’s with but to “how long have you been here”. I said a few minutes, he replied “I was knocking on your back door” ok….i wasn’t here yet or I didn’t hear you at my BACK door. Then just walks in my home and says I need to let my other guy in and proceeds to find the back door not knowing where he’s going. I have an area rug in the living area with ample amount of room to walk around it. After he lets his guy in he proceeds upstairs still not speaking to me and instead of walking around the carpet like his guy does he walks with his nasty shoes straight across my white carpet. I asked him nicely to please not walk on the carpet and he says nothing. I follow them upstairs to where he still does not know where he’s going as he looks in rooms searching for my upstairs bathroom. After the plumbing issue is fixed he then again starts walking through my entire home looking for the return air for my a/c instead of just asking me. After that he does the same thing again looking for the thermostat. He is literally walking in all my bedrooms and other bathroom without a word to me. This behavior is not ok. Especially to a woman by herself in her home letting in 2 unknown men I’m supposed to blindly trust. Extremely unprofessional attitude from this employee.”

“Our landlord uses Jerry when we have issues. Last year our pipes busted and they came out quick, it was even after 5pm. Today we had our whole house clogged and it was fixed in under an hour. The guys are very professional and kind! Would recommend over and over again!”

“Do not hesitate to call Bonner Plumbing! I have used them for years and wouldn't think to call anyone else. They have helped me out with every issue that I have thrown at them. They are very knowledgeable, friendly and honest.”

“I have used Bonner 3 times and each time was a great experience. Came quickly, figured out the problem and repaired at a reasonable price. Could not be more satisfied.”