Karl'S Plumbing Inc

Karl's Plumbing Inc works out of Lubbock, Texas on HVAC projects for houses and small buildings. They deal with the tough Texas weather that puts air conditioners and heaters through their paces every season. The company handles installations of new cooling units and repairs on existing systems that stop working during peak summer heat. Their background includes managing both simple maintenance calls and bigger jobs like converting old setups to modern efficient ones. Local folks rely on them when the temperature swings cause problems that need quick attention from someone who knows the equipment inside and out.

Crews respond to calls for residential AC replacements and ductless mini split installs when old units fail under the load. They also tackle rooftop unit repairs on commercial spots and furnace fixes during winter cold fronts that hit hard around town. One customer noted the guys showed up after others ignored calls, handled the job straight, and laid out costs without surprises. Another mentioned repeated follow ups needed just to get a crew on site for basic work, with extra hands standing around while only a couple actually turned wrenches on the equipment.

Customers give them credit for honest talk on pricing and solid knowledge when the team arrives and finishes the HVAC repair without cutting corners. Some jobs get done on schedule with clear updates along the way while others drag from missed appointments or slow responses on follow through. The mixed feedback lines up with the overall record on timing and cleanup after the work. DIRT Score 3.67 from 34 reviews on Finds.

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“Do not provide actual invoices, they rely on quick email responses like it’s a text message. Not dependable. Doesn’t show up on time. say they fixed things when they have not. Incredibly fishy people. I’d be very aware and ask for provided documentation for EVERYTHING. Absolutely terrible business. What a joke”

“Karls plumbing is awesome, they return your calls, they show up and do the work. The gentlemen that did the work for us were very professional, truthful about costs and very knowledgeable. We tried 4 other plumbers that did not return calls or show up. If you need a plumber call these guys you will not be disappointed. We highly recommend Karl's plumbing, these are great folks.”

“Very disappointed. Crew is very messy leaves their food and drink bottles every where. On day I filled 1/4 of a 30 gall trash can with their drink bottles. We have to call repeatedly before anyone gets back to us. They show up with 6-8 guys and only 2 work. When they do show up they only work for a few hours. They have been working on our house for over 60 days and have never had to wait on us.”

“Said they would come give us a free estimate on Thursday for some work we needed done, but they didn't come so my husband called and found out they had double booked and had to move us to Friday without telling us. They didn't come or contact us on Friday... or Monday... someone finally called on Tuesday to say they could come. The guy did his thing and told my husband he would call us with an estimate within a day or two. It's been over a week and we still haven't heard from them even though my husband called and left a message, too.”

“They provide quick and quality service. Highly recommend them! I'll definitely will use them again if there's a need.”