Rick'S Plumbing Heating & Air

Rick's Plumbing Heating & Air operates out of Lubbock, TX and handles HVAC work along with plumbing and heating for local homes. They service all makes and models of air conditioning systems and evaporative coolers while also managing furnace repair, boiler needs, and water heater jobs. The crew performs multi-point tune-ups that check for overheating from mechanical wear and they use infrared high resolution camera inspections to spot hidden issues. Maintenance, repairs, replacements, and full installations cover the main offerings. Homeowners in this area often deal with extreme temperature swings that put heavy demands on cooling and heating equipment so the company focuses on keeping systems running through those conditions without unnecessary delays.

They handle drain cleaning calls with same day response where technicians like Randy show up, explain the problem step by step, and test everything before leaving the site. For slab leaks such as a broken hot water line, the team managed repairs during a four day ice storm while keeping steady contact with the homeowner throughout the process. Cody has walked customers through repair options on multiple visits and the crew also runs AC compressor checks plus swamp cooler tune-ups to catch drafty spots early. Furnace and boiler work includes straightforward inspections and fixes that prevent bigger breakdowns when cold weather hits Lubbock. The approach stays practical with clear explanations on every job so homeowners know exactly what was done and why.

Customers keep coming back because the response speed stands out with same day service on urgent calls and the pricing stays fair without surprises on drain or plumbing repairs. Work quality comes through in thorough fixes that last whether it is a slab leak or an AC tune-up and communication holds up even in bad weather when updates matter most. Reviewers note the friendly and knowledgeable techs who take time to cover details before finishing. DIRT Score 4.92 from 301 reviews on Finds.

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“I was able to get same day service for a drain cleaning job. Randy was professional, friendly and very thorough. He took the time to explain everything to me and ensured everything worked before leaving. Additionally, they were very reasonably priced and the office was very helpful as well.”

“Our request for service was met the same day. They were professional, friendly, and Cody explained the choices available for repairs. I have worked with Rick’s multiple times and have never been disappointed.”

“I was visiting my Mom in Texas when a hot water line broke under the slab floor. The service we received during this 4 day ice storm was beyond top notch. The staff kept communications with us during the whole process. The plumbers were extremely friendly, knowledgeable and polite. They were prompt, trustworthy, ethical and they kept the site clean. I can't express how well they treated us. I live in Washington, MO and wish I had a plumbing service this good to call in an emergency. Thank you Martin for taking such good care of us and braving the ice to help us! You are truly amazing.”

“Amazing!! That’s all that need to be said about Rick’s plumbing and Randy ( the A+++ plumber) will never call anyone else ever again. Went far and above explaining and fixing our issue. !”

“Bathroom sink was clogged up and Ernie looked at it and had a $15000 repair of sink and shower drain. One week later our bathroom sink was leaking again. Talked with Rick and he was rude and condescending. We will take our business elsewhere.”