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Steve'S Plumbing Service

HVAC Contractor · Lubbock, TX

Residential
5.0

DIRT Score

Active

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2520 reviewsView on Google

4.8

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What Customers Say

I owned Simply Leak Detection for many years, and whenever one of our customers needed a plumber for water line repair or plumbing work, I would often refer them to Steve’s Plumbing. In all that time, I never received a single complaint about their work—something that’s honestly rare in the service industry. Customers frequently told me that the team at Steve’s Plumbing went above and beyond what was expected. They are knowledgeable, experienced, and clearly take pride in doing the job right the first time. Steve Egner has built an excellent reputation for taking care of his customers. Since starting his company, he has created a culture where his technicians carry the same mindset of professionalism, quality workmanship, and customer service. That kind of leadership from the top down shows in the work they deliver. Because of that, I confidently referred many repair jobs to Steve’s Plumbing in the past, and I will continue recommending them to customers through my new business.

We contacted Steve's Plumbing when our tankless water heater had a leak. Brandon was extremely helpful in tracking down the problem and getting it fixed and we have not had any issues since then. Brandon was very professional and willing to explain issues he found in detail. We signed up for their regular inspection and service plan right after that. The company sends regular reminders for your service and they keep you informed when the technicians are coming, which is very helpful. We recently had our annual service and again Brandon provided excellent and friendly service. I would highly recommend Steve's Plumbing for their great work.

Zeke from Steve’s Plumbing was awesome! He was super friendly and very knowledgeable. He checked my hot water heater and toilet, then around my condo for potential problem sites. He identified a leak in the making in my primary bathroom. Once everything was checked and assessed, he presented the estimate and explained in detail all the charges. I gave the go ahead and Zeke set up and changed out my old hot water heater and toilet. I had him clean the sink line. His work was neat and tidy. There was no debris left behind. I asked questions along the way and he took the time to explain his answers. I’m super happy and impressed with the speed and competency of his work. Thank you.

Very happy with response and service! Both Levi and Riley were very thorough. They checked all my plumbing and we did find a bathroom leak that I was unaware of (they checked my crawl space). I appreciated the time they spent explaining things to me. Will definitely have them come again for any future plumbing issues I have!!

I had a great experience with Steve’s Plumbing about a year ago, joined their loyalty club, and recently had occasion to call them again…. Same great experience! This time I had a leak notice from my water district. They estimated the leak to be 1 gallon every 5 minutes. I was concerned. I called Steve’s Plumbing at 11:00AM on a Friday and had Charlie and Errol at my site at 1:00PM. My leak was the main line feeding the sprinkler system, and was deep in a muddy root filled hole. I thought they’d back away and say see you Monday, but noooo, they said “We can handle that,” gave me a quote and were digging and chopping the arbor vitae clogging the hole within minutes. It rained on Charlie and Errol, and those guys kept at it. This was as a lot of dirty excavation to pump, dig, and clear roots to get to the pipe. Then they found the original figments to be antiquated, leaking and in need of replacements. No problem! It’s Friday, after 5:00PM now, and these guys are using every tool in the truck. At 7:00PM Charlie and Errol were done, looking like they had been shoulders deep in a hole for hours. Leak fixed, upgraded valve installed, then they cleaned the area and made it look like nothing ever happened. They hauled away the tree and root debris and swept the driveway, then tested the system before putting the cap on the hole. This was a nasty job! I’m 2 for 2 using Steve’s Plumbing in what were minor emergency situations. To have this recent issue handled properly and the same day felt like a miracle, but these guys never flinched. They were clear from the onset that they’d work until it was done, and that gave me peace of mind. If you have to spend money on a plumber, you’ll get a work ethic from Steve’s Plumbing that proves their value! Thanks Charlie and Errol.

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