Tom'S Heating & Air

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“We just had our upstairs and downstairs HVAC systems replaced by Tom's Mechanical, and we are loving the result! From the start, when Erik Soto came out to evaluate our situation, we sensed he had a depth of knowledge and experience that made us feel confident he and his team would do a great job for us. And indeed, they did. Raymond Pecina, Brian Garcia Castro and their hard working team went above and beyond to get everything right in the intense heat of a 100 degree day! After the installation, Brian patiently explained our new thermostats, got them up and running, then graciously went back up into the sweltering attic to test our system at our request:) And before leaving after a very long day, Raymond showed us and explained the equipment they'd installed, made sure all of our questions were answered thoroughly and that we were totally satisfied with their work. If you are shopping for HVAC replacement, we highly recommend Tom's Mechanical, this wonderful installation team, as well as Erik Soto. Erik was fantastic throughout the process, giving us very competitive pricing, and answering our many questions w patience and detail. We really appreciate his support from start to finish, and the wonderful overall result he and his team provided.”

“We have used Tom’s for years because they are reliable, professional, and pleasant. You can trust them to do an excellent job and they stand by their work. The entire team deserves a shout out, but we want to especially thank Cory who is an excellent communicator and coordinator. Highly recommend!”

“Kris is a very personable and knowledgeable young man. He solved a cooling problem for us during a visit a month before this last regular check up. He is very thorough. We really enjoy seeing him. We have all the confidence in him that he will keep our system running through blazing heat or freezing cold.”

“I had a great experience with Garrett Caldwell! He showed up on time, got everything taken care of quickly, and was just really easy to work with! He was knowledgeable, walked me through everything, and was happy to answer any questions I had along the way. Would definitely recommend Garrett for any HVAC needs!”

“There were 0 concerns with the tech that came out but he couldnt get any communication from his supervisors. I was quoted to clean extra things that amounted to around $600 without any freon. Waited about an hour and they could never provide a price for 407c freon. I called another company, they have plenty 407c, they will be on site today and gave me a price for the freon over the phone. I will probably never do business with Toms again, but its not because of the tech. He had 0 support from his leadership because they "were in meetings". I feel like im not getting a fair price on any of it. Paid $135 just to have you guys out and ultimately do nothing but read my temps and sit in his truck trying to call people. Yall need to get your stuff together. Again, ill never call Toms Mechanical, Inc for anything ever again. Id rather throw money out the window and watch it blow in the wind. Since i cant reply to your response.. my systme is not an R22 blend. Only 407c. If anything your reply even furthers the frustration i have with you. I will reach out when i have time but the lack of knowledge on your end is almost baffling. Its okay though, i already had another company come out, same day, and had no issues with them. Wild i had to wait a week for you to come out and do nothing. Seems like you are the type to sit behind a computer all day and not have any clue what is actually going on with your service visits. How could you? You were in meetings all day...”