Matthew Lumbley A/C & Heating
HVAC Contractor · Lufkin, TX
DIRT Score
DIRT Score Breakdown
1728 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“The staff in office are very sweet, patient, and helpful. We had a leak in a water pipe in our yard and the Plumber that came out was quick, professional, helpful, and explained everything along the way. 10/10 would recommend again, they have very decent prices, and in some cases can offer payment plans... which is also amazing! Thanks again McWilliams!”
“Service was good. Then the tech talked me into buying a soft start unit for my ac unit. He installed it in 10 minutes. Great right? He charged me 1200 dollars. Then I looked up the unit's. They range from 247 to 379 dollars.so I was charged over 800 dollars for 10 minutes of labor. I was told this company was the most expensive in the business but I just figured that was the competition trying to get my business. Guess I was wrong twice that day. I went with them because they were the only place I called who could have someone there that day. Next time I will wait one day. So if you need Service I really suggest you shop around.”
“The service tech was awesome, and very helpful. Diagnosed the problem in about 5 minutes! I am giving the 5 stars for him and his service. The quoted price to repair was rediculous though. The quote to replace a $350 fan motor was $2100. That's pretty steep for something I can do in about 2 hours. Happily paid the $80 diagnostic fee, and then pulled the fan (took 15 mins) and ordered a new one!”
“Jesse came out the same day I called. He was professional, yet personable. He gave us an understandable diagnosis and quote very quickly. Great customer service. I appreciate your excellent service. Thank you, and I will not hesitate to call this company the next time I have a problem.”
“Jessie Duron rocks. Has been helpful on numerous visits but also a great person to have around. Honest, helpful, and a genuine guy; knows his stuff and a very easy/welcoming person to have around your home when ready. Was here quick, service was solid, and am happy to work with McWilliams thanks to their resourcefulness and a great tech like Jessie. In addition - Office staff are gentle, kind, and ALSO very helpful in finding the crew and getting with their local dispatch teams to coordinate visits.”
Last updated: