Ohana A/C & Heating, Inc

Ohana A/C & Heating, Inc stays based in Lufkin, TX and keeps its focus on HVAC work for homes across East Texas. The outfit handles repairs on older systems and full installations for new houses going up in the area. Local weather throws plenty of curveballs with long hot stretches and sudden cold snaps that push units hard, so the crew stays ready for calls when compressors fail or builders need equipment set in fresh builds. Homeowners reach them after warranty outfits spot low refrigerant or when prior shops drag their feet on getting things back online. The company sticks to straightforward service without extra layers, sending techs out to check systems that quit during peak demand.

Shane and the team handle leak checks that turn up bad coils or loose fittings on existing units, then recharge the system once the root issue gets fixed. They also run complete HVAC setups on new construction jobs from the ground up, matching ductwork and equipment to the plans so everything runs right from day one. One call came in on the Fourth of July when cooling died overnight, and a tech had the unit back up before lunch after the original installer passed on the job. Another homeowner used them multiple times for both quick fixes and planned service, while a new build project saw the crew install an entire system with steady updates along the way. These jobs cover everything from refrigerant problems flagged by outside companies to full replacements that keep houses comfortable through the seasons.

Customers return because the repairs last without callbacks, trucks show up on the schedule promised, and the crew lays out options in plain language without pushing extra work. Quality holds steady across jobs, response times stay quick even on busy days, and pricing comes in fair for the results delivered. Communication stays direct from the first call through follow-up, and that record of reliable outcomes across hundreds of service calls and installs builds the strong standing they carry. DIRT Score 5.0 from 508 reviews on Finds.

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“Are HVAC system had shut down and the outside unit wouldn’t come on. Wife called are home warranty company. Was told we had no Freon. Was told to call Ohana to have system checked for service’s that they did previously. Wife called Ohana sent technician out preformed leak check and found leak due to wire rubbing across tubing. Technician also checked wires for fraying and no wire damage. Technician also checked compressor verified that no damage occurred. Ohana is a company that takes care of its customers and I highly recommend them for your repairs.”

“Shane & Team Ohana is amazing. We have used them several times for repairs & service. Ohana is currently doing a complete HVAC system installation on our new construction. They are so professional. Customer service is top level. Highly recommended.”

“We woke up on the Fourth of July with no air-conditioning. Initially, I called the company who installed our unit in 2021, and they told me they were not available. I called Ohana at 8:32 AM, by 9:55 AM, my unit was up and running. The technician was even gracious enough to wait a few extra moments for my friend who arrive at my house to make sure somebody was there. Yes, they charged a holiday/weekend response fee, which is totally fine and understandable. I am incredibly thankful that they were able to get it running because when we came home from a very busy and hot Fourth of July, we came home to an air-conditioned home. The technician even turned off our portable AC unit that I had set up in the emergency. I have zero complaints.”

“This is the third time we’ve used Ohana, and they continue to exceed our expectations. Their team is always incredibly helpful, knowledgeable, and committed to doing quality work. They may not always be the cheapest option, but they are the right option. On our most recent project, they installed a new indoor and outdoor AC unit at a very competitive price—actually lower than several other quotes we received. What truly sets them apart is their outstanding service and reliability. We know we can trust them to do the job right, communicate honestly, and stand behind their work. That peace of mind is invaluable. We highly recommend Ohana to anyone looking for dependable HVAC service.”

“Great experience and highly recommend! After having another company come out to look at what was causing water dripping inside, we were told it was due to age, coils and needed to replace the whole unit; even though we were still getting cold air. We called Ohana for second option and their technician found a clog, leak and low on refrigerant. None of these things were checked by other company. Our system is now blower colder air than before and cooling the house off so much faster. We will definitely use them again!”