Ing Service Llc

Ing Service Llc is an HVAC contractor based in Maverick County, Texas. Operating out of Eagle Pass, the company has provided air conditioning repair and heating services since 2011. They serve the surrounding region including Uvalde and Del Rio, addressing the tough climate conditions that homeowners face in South Texas with its hot summers and occasional cold snaps. The focus remains on maintenance, installations for heat pumps and mini splits, plus furnace repairs and commercial HVAC needs. Local residents turn to them for keeping systems running through the intense heat waves and handling winter heating demands without unnecessary delays.

Customers have shared experiences that highlight service challenges during AC repair and heating calls. Valentina Azzarello described unprofessional handling and processes that left issues unresolved after initial contact attempts. Felicia Bing reported trouble locating proper contact details and confusion over business operations when seeking furnace or heat pump work. Rutger De Waard noted quick action from Tim van den B. in one instance, yet Anthony Benavides detailed repeated failures to connect by phone due to extended central line waits and no replies to messages about mini split maintenance or commercial system fixes. These accounts point to difficulties in scheduling and follow through on standard HVAC jobs.

Reviewers consistently flag problems with communication and response times that affect overall quality and perceived value on repair and installation projects. Speed draws occasional positive notes but falls short against frequent complaints about reachability and follow up. This pattern of feedback from multiple jobs explains the accumulated rating. DIRT Score 2.39 from 17 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I have never had such poor, unprofessional service. Online banking has been nothing but hugely frustrating. They push code without thoroughly testing the application. Reps are completely incompetent, no sense of customer service whatsoever.”

“I could not find an email on your website and it took a while to distinguish all the separate entities of ING. What happened to your banking license to do business in the US? I am a former customer and I remember you had a branch office in Philadelphia, PA in downtown Center City. It's too bad you only deal with businesses, I liked your bank and the rate of return on my money. Sincerely, Ms. Bing”

“Tim van den B. is -without a doubt- the fastest banker in the world. After an initial message it took him ”

“Horrible customer service. Impossible to reach anyone by phone (sends you to a centralized phone line with waiting times up to hours long) and they never reply to email. ING has become expert at not dealing with people despite their numerous mishaps with client products and accounts.”

“terrible customer service, receptionist harasses and iterrogates anyone who calls and claims there is no "manager" of this fiancial institution which is not in compliance with banking regulations. They also do not return phone calls. Do not do your business here!”