A/C Air Enterprises

A/C Air Enterprises works out of Houston Texas as a family owned HVAC crew that handles air conditioning and heating jobs across the city and nearby neighborhoods. They cover everything from emergency calls to routine work on furnaces thermostats and duct systems while serving spots like Katy Cypress and Sugar Land. With thirty five years of combined experience the outfit stays ready for twenty four seven service on units that break down in the local heat and humidity. Homeowners reach them for same day repairs and full system checks when the weather turns extreme.

Their crews handle new air conditioning installations that get finished fast with the site left clean afterward plus maintenance visits that include coil cleaning and system checks. One customer had a full unit put in and signed up for ongoing care to keep things running right while another called for a Saturday service that left the condenser dead by Monday with no callback from the office to sort it out. Long time clients since twenty twenty report fixes on broken systems where the crew explained the issue and the steps taken but some maintenance jobs like coil washes left the parts still dirty after three hundred dollars spent.

Reviews show mixed results on speed and quality with some jobs done on time and explained well while others dragged on communication and left systems worse off after service. Price feedback varies too with complaints about financing paperwork and incomplete receipts mixed against steady work from repeat customers. This balance of solid installs against service shortfalls and missed follow ups shapes the overall rating. DIRT Score 3.49 from 31 reviews on Finds.

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“Don't recommend them worst company ever specially if you finance with them they never gave you pay off balance make sure you ask for receipts and make sure your remaining balance is included in every receipt , there maintenance is bad payed 300 for coil wash coils weren't even clean right there were still dirty , my ac also broke on a Sunday night Monday morning they and fixed a leak it only lasted 2 weeks and broke again with same leak they had just fix don't recommend”

“⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish! The team was professional, on time, and explained everything clearly. They installed my new A/C unit quickly and left everything clean and tidy. I also signed up for their maintenance plan, and I’m confident my system is in good hands. Highly recommend them for anyone needing reliable A/C service!”

“Had this company come out to my home to service my unit and frankly I regret it. My unit was serviced on a Saturday. By Monday afternoon my condenser was no longer working. I've spent the last 2 days in the heat. All day Tuesday calling (Mary Ann never returned one phone call) to figure out a solution. I was never given a definitive option for when the installation could be made or how much it would cost. Very bad experience all around. I cannot recommend this company. *edit* Finally got my first and only call back from Mary Ann after she was "notified by her IT guy that she had received a review". She then told me she "had not read the review", but then accused me of being dishonest in what I wrote here and other things that I won't mention because I'd like to move on from this. This is not how a business should operate or treat customers. I realize it's busy and things happen. However effective communication can go a long way in making things go smoothly.”

“We have been receiving services from Enterprise Air conditioning since about 2020. We are extremely satisfied with their professional services and customer services. They fix the problem and explain to us what it is and what they did to fix it. We plan to continue to use their service for as long as we have our units.”

“We arrived at our winter home here in the RGV a week ago only to find out that our air conditioner was not working. As it was late in the day we thought we would have to suffer through a hot night without air but decided to give Enterprise a call. Within an hour of making the call we had a technician on site who worked diligently to resolve our issue. Although we now had air conditioning the technician told us that our 15 year old system was running out of life span. The next day at our request a representative from Enterprise came over and explained our replacement options. Two days later we had our old systems removed and new improved and more efficient ones were installed. The whole procedure took less than a day with a follow up visit the next day. During the whole week long experience with Enterprise we were amazed at the dedication and professionalism that was exhibited by their team, from the original office call right up to the final payment process. The technicians were outstanding both from a personality perspective and from their technical approach. The one word that comes to mind when reviewing Enterprise Air Conditioning and Refrigeration is “professionalism” followed by “friendliness”. I highly recommend them.”