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Ducts In A Row Heating & Air Llc

HVAC Contractor · McKinney, TX

Residential
Active

About

Ducts In A Row Heating & Air Llc operates out of Hunt County, Texas as a local HVAC outfit run by owner Dean. They handle heating and cooling work for homes in the area, where summer heat and occasional winter cold put steady demands on systems. Dean brings a hands-on approach to jobs, often responding the same day when units break down. Homeowners in newer builds have called on them after repeated air conditioner failures, and the team focuses on quick identification of issues that could lead to bigger problems like electrical faults. This setup keeps them busy with straightforward repairs and replacements rather than overhauling entire systems every time.

Dean handles calls for air conditioner breakdowns by showing up promptly and walking through what went wrong in plain terms. One three-year-old home needed same-day attention when the unit quit again, and he spotted the root cause fast enough to prevent a potential fire hazard. Another customer had concerns about an oversized quote from someone else, so Dean listened, explained the real fix, and completed the work for far less money. He has also tracked down specific replacement parts, installed them, and corrected extra problems found during the visit, which kept costs down overall. These HVAC jobs in Hunt County often involve listening to what homeowners notice first, then addressing each point without rushing through the explanation.

Customers keep coming back because the work holds up, responses come fast, prices stay fair, and explanations make sense from start to finish. Reviews highlight the quality of repairs on units that failed repeatedly, the speed of same-day visits during breakdowns, and the clear communication that avoids surprise costs. Fair pricing shows up when second opinions cut bills in half, while quick part sourcing and extra fixes save extra trips. All of this adds up to strong marks across the board. DIRT Score 5 from 39 reviews on Finds.

DIRT Score Breakdown

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39 reviewsView on Google

5.0

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What Customers Say

I was very impressed with Dean, the owner of Ducts In A Row. He was able to offer same day service and it may have saved our home from catching fire. Our home is only three years old and this is the second time the air conditioner has gone out. Dean was able to identify the problem quickly. The installer did not wire the panel correctly and this caused it to arch. We were told last year by Riverside homes we had to use Performance Heat & Air out of Mansfield in order to have the warranty cover the work. They only covered parts and we paid a large service cost. They informed us we will need to replace the panel and it would cost another service call. They did not inform us of the faulty wire they installed incorrectly. We decided to use a local Caddo Mills company. The panel was replaced under warranty, the fan then went out and was also replaced under warranty. Dean spent two days making repairs and also provided us with a window unit so we could comfortably stay in our home. We appreciate his hard work, quick response and dedication to finding the problem and immediately taking care of it.

Dean showed up on time, took the time to listen to my concerns and addressed each one individually while explaining things to me in a way I could understand. They are very reasonable priced and care about their customers. Highly recommend them for any HVAC concerns that you may have.

Got a second opinion from Dean after receiving an estimate that didn’t feel right. He was honest, explained everything clearly, and ended up fixing the issue for much less than I was originally quoted. Reliable, professional, and trustworthy. Highly recommend Dean at Ducks in a Row!!

The true definition of service! Dean went above and beyond to help us find the part we needed and then not only replace it, but fix all the other issues he found along the way. He was always responsive, respectful, and honest AND saved us money.

Dean was very professional and just a really nice guy!! Serviced our mini split. Quickly and quite efficiently. Great service

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