True Home Maintenance

True Home Maintenance operates as a family-owned HVAC company based in Mesa, Texas. They have been in business since 2012 providing services to homeowners across the area and nearby spots in the region. Their work centers on air conditioning and heating systems along with appliance repairs when needed. The crew stays set up for quick responses in a place where summer heat hits hard and systems run nonstop. Technicians handle calls without layers of office staff getting in the way and keep things moving with direct fixes rather than drawn-out processes.

They offer HVAC repair for units that stop cooling or blow warm air along with full installations of new systems when old ones wear out. Maintenance visits cover cleaning coils checking refrigerant levels and tuning furnaces ahead of winter to avoid breakdowns. Appliance repair covers refrigerators and other home units that tie into cooling setups. On-call technicians work 24/7 so emergencies get attention fast and free estimates let owners know costs upfront before any work starts. Jobs often involve diagnosing noisy compressors or clogged drains in Mesa homes where dust and high temperatures speed up wear on equipment.

Homeowners in Mesa deal with constant AC strain from intense Texas heat and dry air that clogs filters and stresses parts over time. Customers keep coming back because the crew shows up on schedule gets systems running again without extra charges and explains what went wrong in plain terms. Speed matters when a unit fails during a heat wave and quality shows in repairs that hold up instead of needing repeat visits. Price stays reasonable with no surprise markups on parts. Communication stays clear from the first call through the finish. DIRT Score 4.67 from 346 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My brother in law recommended True Home. Thank you to the owner Chris for such a quick response. Chris came to my house on a Wednesday and had my new unit installed on Friday! The installers were very thoughtful and considerate when they came into my home. This is my first experience with True Home and I will continue to use them and recommend this company. Great Service!!! THANK YOU!”

“Great experience with True Home Maintenance! They were professional, helpful, and got our AC up and running without any issues. Joel the technician that came was very knowledgeable and took care of everything efficiently. Would definitely recommend and use them again! Also thank you to Nicki for helping us schedule and always being available to answer any questions we had!”

“I can’t say enough great things about this phenomenal AC company. From the start, the technician Sammy, known as "the AC Chick," was absolutely amazing. Sammy’s expertise and dedication stood out immediately. The office staff—Chris, Becca, and Chad—were also exceptional. Not only did they provide top-notch communication, but they went above and beyond to rearrange their schedule just to get me taken care of. I had two different AC companies come out a total of seven times before, and they couldn’t fix the issue at all. This team, however, solved the problem seamlessly. I highly recommend them to anyone in need of reliable, professional AC service.”

“6/29/2026 After posting the below review, the owner Chris reached out almost immediately. He listened to my concerns and apologized for our rocky start and is doing everything he can to get things headed in a more positive direction. We have chosen to continue with True Home in hopes we have the same great experience others have had. I'll update this again when all is done. 6/29/2026 My home warranty company connected me with True Home to evaluate my AC that is not blowing cold air. True Home contacted me pretty quick & came out a few days later. Based on the reviews, I thought great, hopefully this will be a positive experience. Unfortunately, not so much. The gentleman that came, looked at the unit & determined that there is a freon leak & he was unable to locate the leak. I wasn't surp”

“I called office and they were able to send a technician same day. Sammy was very helpful and patiently explained what the diagnosis was and how to fix it. This was the 4th time in approximately a year and half the AC had to be worked. It was less than a year old. True Home Maintenance and Sammy in particular were by far the best of the four companies. Thank you, thank you thank you Sammie.”

“Tavis and his crew have always been honest and have done the right thing every time I have used them. Their techs are knowledgeable, prompt and courteous. Thanks again and we'll see you when I need you again. I highly recommend this business as they are good, competent, and honest!”

“We called True Home Maintenance and were so pleasantly surprised that they were going to send a technician out the very next day. The technician, known as “Sammie the AC Chick,” showed up the next day and diagnosed the leaking problem within 30 minutes! It was more amazing since we had technicians from another company come out several times and could not find the origin of the leak after spending a couple of hours. Sammie was very knowledgeable and also very personable. Needless to say, she was amazing!”

“I came home from vacation with my husband and 1 year old baby to a home that was 80+ degrees. AC was not turning on at all. A friend recommended True Home Maintenance and so I gave them a call. I called shortly after 7am on a Saturday morning and I had my air back on and house cooled by 10am the same day. Jarod was fantastic and explained everything. Would 100% recommend to anyone!”

“Sammie came out for a bi annual checkup on my ac. She was very friendly, did her job with the utmost professionalism and even offered, which she did, to get the filter down out of the ceiling for me. She found the AC unit to be in good condition and unlike some other companies that I’ve had experience with in the past, didn’t try to tack on unnecessary work or charges that didn’t need to be done. I highly recommend Sammie, “The AC Chick” and True Home Maintenance!!”

“Highly recommend this company. Our technician, Jared, worked diligently to find the issue with our furnace. Jared was professional, polite and friendly. Once the issue was found Jared fixed it the same day, even though he had to drive to get a part. I am sure our appointment made his day longer than it should have been. A bonus to his excellent work; he even cleaned up after himself! We will definitely call True Home Maintenance next time for any future need!”