Willard Heating & Cooling Llc
HVAC Contractor · Mesquite, TX
About
Willard Heating & Cooling Llc operates out of Kaufman County, Texas handling HVAC needs for local homeowners. In this part of Texas the summers hit hard with temperatures climbing past a hundred degrees and staying there for weeks. That puts real strain on air conditioning systems that have to run nonstop. Winters can bring sudden cold fronts that drop below freezing and force heating units to kick in hard. Homeowners around here deal with dust and pollen blowing in from open land plus humidity that makes everything feel heavier. These conditions mean regular checks on equipment keep things from breaking down when you need them most.
Willard Heating & Cooling Llc takes care of putting in fresh air conditioning and heating setups in Kaufman County homes along with fixing broken units when they stop blowing cold air during a heat wave. Their crews check refrigerant levels and clean out dirty coils that lose efficiency fast in dusty conditions. They also handle ductwork repairs to stop cooled air from escaping into attics where it does no good. Maintenance visits include swapping filters and testing thermostats so systems run steady through the long summers. When a compressor goes out or a blower motor fails they show up with the right parts to get things back online quick without extra trips. This keeps bills down and houses comfortable even when the weather swings from hot to cold overnight.
With thousands of reviews backing them up these guys have shown they handle the tough jobs in Kaufman County without cutting corners. Homeowners mention they arrive on time ready to work and explain what needs doing in plain terms. That matters when your AC quits on the hottest day and you need it fixed right. They stick around until the system runs proper instead of rushing off to the next call. In a place where extreme heat and occasional freezes test equipment year after year this kind of steady performance builds trust fast. DIRT Score 5 from 6624 reviews on Finds.
DIRT Score Breakdown
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What Customers Say
“Probably the worst experience I’ve ever had in my life with regards to plumbing. They don’t show up when they say they will. They said they could line my entire sewer system but after they tried, they said there are gaps. They put holes in my ceiling when in the attic. I’ve got a hole in the front of my house where they installed my new clean outs - WEEKS AGO. Do not hire this company. They don’t care. And they are not good plumbers. I wasted so much money on promises that they couldn’t deliver on. Weeks and weeks of the same old story. Contact me if you want to discuss how bad these guys are. I’m happy to talk about it”
“Install guys worked hard from the time they arrived until they completed the installation of new system. Did a wonderful job, couldn’t be happier to have cold air again. Their work was amazing, professional and answered a lot of questions I had, would recommend Willard and their fantastic crew to anyone. Good Job!!!!”
“UPDATE: It took a while to reach the right person to have everything remedied, but once we did, they went above and beyond to make things right. The ceiling was fixed (at no cost to us) and, thankfully, the drywall hadn’t been damaged, so it wasn’t as extensive as we had feared. A week after the work was done, our coil kept freezing and the AC stopped working and basically, it was missed in the initial visit that we needed a full cleaning on the coil, not just the spray. If it had been caught initially, we would have had to pay the usual cost to have it cleaned, however, since it was missed and was giving us so many issues, they sent someone to clean it at no cost. (Side note: George was awesome!) They also confirmed that the ducts were cleaned well and the debris we saw had just been dislodged and gotten caught in the vents once everything was up and running again. A lot of our frustration could have been eased through better communication, but we are very grateful for everything Michael did and took action to fix the issues we had. ORIGINAL REVIEW: Our appointment was 8–10 AM. They didn't arrive until after 2 PM, and only after we called them at noon to find out they'd changed it without telling us. We paid close to $4,000 for a furnace and air duct cleaning and a UV light. They cleaned the blower and were supposed to also spray clean the coil. As they were leaving, I took a look and saw that the coil was still really bad and I chased after them and they admitted they hadn’t sprayed it. The "cleaned" vents still had debris stuck inside them. To make it worse, they broke part of our ceiling, patched it with caulk, and said nothing. I only found out because they left a caulk behind in the bathroom. My wife baked them cookies. We treated them with kindness. We got dishonesty and a half-done job in return. We sent a detailed complaint with videos and photos. We never got a response.”
“Excellent service! They responded quickly, arrived on time, and had our AC up and running in no time. The technician, Wayne, was professional, knowledgeable, and quick. Fast, honest, and reasonably priced. I highly recommend them if you need reliable AC repair!”
“Zach was very nice and polite. Went right to work explained a couple of maintenance issues that needed to be taken care of. His guy that was with him Max was just as nice and polite and you could tell he was very eager to learn. Top Notch service as usual! Great job guys.”
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