Ellis & Sons Plumbing & A/C Inc

Ellis & Sons Plumbing & A/C Inc operates out of Midland, TX, where they focus on HVAC systems along with the plumbing tied into them. The crews respond to calls from homes throughout the area, dealing with the strain that intense summer heat and cold winters place on the equipment. They take on full HVAC replacements as well as the pipe work and fixture repairs that often surface in older houses around town. Local homeowners reach out for direct service that keeps air flowing and water running without expanding every task into a major overhaul. They also manage basic plumbing connections that support the heating and cooling setups in residential properties.

They install new HVAC units in homes and swap out water heaters once the old ones stop working. Technicians such as Richard arrive at the agreed time to provide estimates on plumbing repairs and often complete the work the same day when the situation allows. Billie and Mr. Ellis direct crews that run new lines and position the equipment while leaving the work area tidy. Homeowners contact them for cooling repairs during the hottest months and heating inspections after temperatures fall. The group also handles jobs at rental properties that require fast turnarounds on straightforward replacements to get units back online quickly without delays.

Customers point to reliable speed since the crews show up when scheduled and finish on time, as seen in HVAC installs handled by Mr. Ellis and Billie. Quality shows in how the equipment operates after the service call and in the courteous approach Richard and the dad take when answering questions at the house. Price comments vary, with some noting fair estimates while others mention higher costs on water heater replacements at rental homes. Communication remains straightforward in most visits, with clear details on what the job requires. DIRT Score 3.48 from 36 reviews on Finds.

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“Mr. Ellis, Billie and the rest of his crew did an amazing job installing my HVAC Unit. They went above and beyond the call of duty. Very prompt, kind and courteous !! I will definitely be using them again in the future.”

“I’ve used Ellis multiple times in the past I would call and they would come out that week and get the job done. I would be respectful, polite and pay what they’re owed with no problems. I guess they look at the situation differently because I’ve called on two different occasions and never got any response back. Just sitting on the waiting list for WEEKS until I have to go else where. No updates, no calls, no show. I have no clue what I did to that company but to me “now” they’re bias and help who they want to help. If I call they just take my name address and number. That’s the last of it”

“Richard is the nicest! They arrived when they said, gave a reasonable estimate and completed the job in a timely manner. I would definitely recommend Ellis for your plumbing needs! The Dad is just as nice. Very pleasant to do business with.”

“BEWARE - BAD Experience with this company Called the owner to complain about the charge of $1,668.00 to replace a water heater at my rental home in Midland, and then he added another $65 to the bill. I just changed out a water heater at my home, and it was $580 for the water Heater at Home Depot, and it took me 2 hours to install. His reason for charging so much was because other plumbers in town charge this much instead of charging me a reasonable amount for the time spent. I have many rental homes and the usual labor charge to install a 40 gal heater is $500 or less. Charging over $1000 for a couple of hours work is price gouging in my honest opinion. It is getting absolutely ridiculous what people are charging these days for their services. They seem to think there is no limit and people will have to pay whatever they ask.”

“If I could give them 10 stars, I would. Simply put, they get it done and at reasonable prices. Very professional, very courteous. They have taken care of my hot water heater, air conditioner, and various other tasks around the house. Each time they show up in their orange van, I'm relieved that they're here and I know it's going to be fixed right.”