Above And Beyond A/C And Heat

Above And Beyond A/C And Heat works out of New Braunfels, Texas, where they handle HVAC repairs, installs, and maintenance for homes dealing with the area's hot summers and occasional cold snaps. The company focuses on cooling systems like air handlers, evaporator coils, and ductless setups along with heating options such as heat pumps and furnaces. Techs respond to calls for everything from routine tune-ups to full replacements, and they cover related work like duct cleaning and air balancing when needed. Homeowners in New Braunfels often face units freezing or leaking during peak heat, and this crew steps in to sort those problems without dragging things out.

They show up for AC repairs on units leaking water across floors or freezing up, with Victor and Steve arriving the morning after an evening call to diagnose and fix the issues fast. In one case during an August breakdown, they got a tech out right away and had Tom call with options including a window unit to bridge the gap. Tommy has used FaceTime to walk through problems on the spot when an AC failed the night before a family surgery, and the team has come in for second opinions after other outfits missed problems or pushed unnecessary parts. They also handle installs, maintenance plans, and fixes on older systems that previous contractors could not resolve.

Customers keep coming back because the crew moves quick on emergency calls, often same day or next morning even after hours, while keeping things professional and polite during the work. Quality stands out when they spot issues like hidden faults that others overlooked, and they avoid pushing extra costs on parts or labor. Communication stays direct with fast callbacks and clear options laid out on site, and prices come in reasonable without the markups some have seen elsewhere. DIRT Score 5.0 from 177 reviews on Finds.

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“I called because my unit was leaking water all over my floor and freezing up. They had Victor and Steve show up at 9am the next morning (because I called in the evening) and the got right to work, figured out my issues and fixed them very quickly. They are/were very professional and polite! I would recommend them to my friends and family should they need any AC work. My experience was a 10 out of 10 with Above and Beyond AC company. Thank you for getting me cool and comfortable guys!”

“Our old AC system broke down in the middle of the night in the August heat. Not only was I able to speak with someone right away, but I was able to schedule a technician for a service call in the morning. Someone came to check the system and give us options. Tom called us and offered window ac units for our family so that we could stay in our home until we chose to either repair or replace our AC. There was no pressure to make a decision. They were extremely kind and concerned that we would be comfortable. It saved us from having to stay overnight in a hotel. Tom even helped us work with the bank to obtain financing options. We purchased a new high efficiency AC system. As promised, Victor and TJ came the very next day to install it. They were competent, respectful and answered all our questions. They cleaned everything up and made sure everything was working properly. We are extremely happy with their excellent customer service, quick response and work. Highly recommend!”

“First going to start off with the name of the company fits Tommy and what he is doing for our community. On one of the worst weekends of our lives. Our AC went out the night before my wife was due to have surgery Tommy FaceTime me that evening and tried to help diagnose what was going on (I am vision impaired Legally Blind 😎👨🏻‍🦯 ) With his help. We got it to gratefully work overnight until the next day. Matthew came over and help fix the problem, the compressor gave out and he also checked our Freon and made sure that fuses were not blown on the air handler. Tommy and Matthew have been a GODSENT and may the Lord continue to bless this company Their families and all of their loved ones thank you Tommy and Matthew for your help with the professionalism and with the heart of service would definitely recommend to anybody in the San Antonio and surrounding areas. 😎🌻🐈💙🩵🪽🙏🏽🕊✝️”

“These guys know what they’re doing. I had Jon Wayne service contract for 15 years and they could not find the problem and they tried to overcharge me on a part. These guys came to my house for a second opinion and found stuff that the Jon Wayne tech did not even see they know what they’re doing and I trust him. They will be my air-conditioning company from now on.”

“I was visiting my elderly friends when AC started to act up and went out! And it was Friday 16th 5 p.m. All calls we made were responding with, may have an opening tomorrow or call back tomorrow. After I'm explaining, the female cannot be without air. She 77 and stage 4 cancer! Husband 84, feeling hopeless and saying, if I was younger, I could fix it? She was already having panic attack over not being able to breath. We couldn't even get San Antonio Air to stay on phone and hear us out. They kept acting like it was a dropped call. They hung up on me twice and the gentleman once. I couldn't believe it, after all, San Antonio Air installed this unit in 2020. We felt hopeless, we thought, until Tommy, from Above and Beyond AC called and text us. They would fit us in. He promised! The guy working on units was on his last job for the night, he also promised he would stop by and check ac. He even cleared/cleaned around area. The elderly couple was so grateful. I live in New Braunfels and could only stick around until the AC tech guy showed up! Thank you, to Above and Beyond AC ! The name fits perfect!”